Richmond Marriott Guest Reviews
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|0.5 miles from Richmond centre|
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Christine, Onancock Mon, 24 August 2015
This was our second stay at the hotel, for concerts at the National. It's a 3 minute or less walk, which is great. The valet and doormen who greeted us upon arrival were super friendly and helpful. The front desk staff was great. Our room, on the 14th floor was very nice, with comfortable beds, upscale linens, and a really excellent air conditioner, which means a lot to me. We walked to a great little English pub (Penny Lane) for a quick dinner before the concert, a five minute walk, good food, great atmosphere. The next morning, we had the breakfast buffet, which was included in the room that I selected, and it featured a chef making omelettes to order, smoked salmon and deli meats and cheeses, fruit, and cereal, and a hot bar with scrambled eggs, bacon, sausage, potatoes, and cheese crepes. Then we were on our way, and looking forward to our next concert trip! I can't imagine anyone who wouldn't be satisfied with the Richmond Marriott, super nice hotel in every way!
Liked: Comfortable beds; quiet; cool room.
Disliked: Nothing negative.
Tammy, VA Beach, visiting The National Richmond Thu, 30 April 2015
I felt right at ease as soon as I entered the hotel. Everyone who works there was always waiting to answer questions and direct me to wherever I wanted to go. I was surprised. I was dressed in my "Seether" concert gear and they treated me like any other guest! Will go back to this Marriott hotel next time there is a show at The National
Liked: Grand entrance. Good food. Clean room. Has a Starbucks!
Lisa M, Portsmouth, visiting The National Richmond Sun, 21 December 2014
My experience was a great one. I booked because of how close The Marriott is to The National since I was attending a concert. Location was great, staff was very nice and the accommodations were great. I will book again next time I am in town!
Liked: Very nice staff; clean hotel.
Hendry Wed, 5 May 2021
Really enjoyed our stay extra...
Liked: Didn't do breakfast
Anonymous Wed, 28 April 2021
Thomas Wed, 28 April 2021
Liked: Customer service was great
Disliked: The TV did not work and could not be fixedRoo
Julian Sun, 25 April 2021
Liked: Love the hotel!! Nice and clean and very friendly staff!!
Lisa Fri, 16 April 2021
Kathy Thu, 15 April 2021
Disliked: All weekend with no hot water
Marissa Thu, 15 April 2021
Richard Wed, 14 April 2021
I always enjoy my stay.
Liked: There are no other comments.
Disliked: There was nothing that I didn?t like.
Shalisa Mon, 12 April 2021
The location was the only...
Liked: It was nice having the Starbucks in the hotel and how the bridge connected us to right in front of the convention center.
Disliked: The toilet kept clogging, the elevators keep getting suck, we asked for more wash clothes and towels that we never gotten I ended up going to Walmart and buying some and the room was extremely hot come to find out they haven?t changed the filter since December.
Suzy Mon, 12 April 2021
Liked: We traveled to Richmond a for a cheer competition. The hotel staff was AMAZING! They were beyond helpful and super friendly. The rooms were clean and updated. We loved the pull out bed. It was a great size!
Disliked: Downside was the Skywalk to the Convention center was not open, and there was little dining options available, esp for breakfast.