Richmond Marriott Guest Reviews
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|0.5 miles from Richmond centre|
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Christine, Onancock Mon, 24 August 2015
This was our second stay at the hotel, for concerts at the National. It's a 3 minute or less walk, which is great. The valet and doormen who greeted us upon arrival were super friendly and helpful. The front desk staff was great. Our room, on the 14th floor was very nice, with comfortable beds, upscale linens, and a really excellent air conditioner, which means a lot to me. We walked to a great little English pub (Penny Lane) for a quick dinner before the concert, a five minute walk, good food, great atmosphere. The next morning, we had the breakfast buffet, which was included in the room that I selected, and it featured a chef making omelettes to order, smoked salmon and deli meats and cheeses, fruit, and cereal, and a hot bar with scrambled eggs, bacon, sausage, potatoes, and cheese crepes. Then we were on our way, and looking forward to our next concert trip! I can't imagine anyone who wouldn't be satisfied with the Richmond Marriott, super nice hotel in every way!
Liked: Comfortable beds; quiet; cool room.
Disliked: Nothing negative.
Tammy, VA Beach, visiting The National Richmond Thu, 30 April 2015
I felt right at ease as soon as I entered the hotel. Everyone who works there was always waiting to answer questions and direct me to wherever I wanted to go. I was surprised. I was dressed in my "Seether" concert gear and they treated me like any other guest! Will go back to this Marriott hotel next time there is a show at The National
Liked: Grand entrance. Good food. Clean room. Has a Starbucks!
Lisa M, Portsmouth, visiting The National Richmond Sun, 21 December 2014
My experience was a great one. I booked because of how close The Marriott is to The National since I was attending a concert. Location was great, staff was very nice and the accommodations were great. I will book again next time I am in town!
Liked: Very nice staff; clean hotel.
Holly Mon, 12 November 2018
Disliked: I could hear people in the hallway at night.
Sean Thu, 8 November 2018
Sabrina Thu, 8 November 2018
Second time here. Love location...
Michelle Wed, 7 November 2018
Disliked: NO hot water for a shower. Marriott did nothing to reimburse our stay. Paid $500. for a two night stay with NO hot water.
Cathy Mon, 5 November 2018
Liked: The staff was really friendly. Loved the beer selection in the bar. Nice having a Starbukcs in the lobby. There were quite a few events in the hotel, but that didn't stop the staff form taking care of everyone!
Disliked: The parking was a bit difficult. Machines were not working and we had to make several calls to exit the parking garage. The carpet in the hotel is a bit dated, but not a reason for me not to come back.
Diane Mon, 5 November 2018
Convenient location with outstanding service...
Liked: Friendliness of the staff. There was a waitress Anjoya who was exceptional. Convenience of Starbucks. Valet parking.
Disliked: No hot water on checkout date. Bathroom faucet was set back from sink bowl so far you couldn't get your hands under the water to wash them. I expect more from a Marriott.
Larry Mon, 5 November 2018
Liked: The view
Disliked: Pay to park
Anonymous Mon, 5 November 2018
Liked: Loved the overall experience. The facility along with celebrating the Marine Corps Birthday on my birthday was absolutely magical.
Disliked: A bit pricey for a one night stay.
Anna Thu, 18 October 2018
Charles Wed, 17 October 2018