Richmond Marriott Guest Reviews
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|0.5 miles from Richmond centre|
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Christine, Onancock Mon, 24 August 2015
This was our second stay at the hotel, for concerts at the National. It's a 3 minute or less walk, which is great. The valet and doormen who greeted us upon arrival were super friendly and helpful. The front desk staff was great. Our room, on the 14th floor was very nice, with comfortable beds, upscale linens, and a really excellent air conditioner, which means a lot to me. We walked to a great little English pub (Penny Lane) for a quick dinner before the concert, a five minute walk, good food, great atmosphere. The next morning, we had the breakfast buffet, which was included in the room that I selected, and it featured a chef making omelettes to order, smoked salmon and deli meats and cheeses, fruit, and cereal, and a hot bar with scrambled eggs, bacon, sausage, potatoes, and cheese crepes. Then we were on our way, and looking forward to our next concert trip! I can't imagine anyone who wouldn't be satisfied with the Richmond Marriott, super nice hotel in every way!
Liked: Comfortable beds; quiet; cool room.
Disliked: Nothing negative.
Tammy, VA Beach, visiting The National Richmond Thu, 30 April 2015
I felt right at ease as soon as I entered the hotel. Everyone who works there was always waiting to answer questions and direct me to wherever I wanted to go. I was surprised. I was dressed in my "Seether" concert gear and they treated me like any other guest! Will go back to this Marriott hotel next time there is a show at The National
Liked: Grand entrance. Good food. Clean room. Has a Starbucks!
Lisa M, Portsmouth, visiting The National Richmond Sun, 21 December 2014
My experience was a great one. I booked because of how close The Marriott is to The National since I was attending a concert. Location was great, staff was very nice and the accommodations were great. I will book again next time I am in town!
Liked: Very nice staff; clean hotel.
Anonymous Fri, 8 November 2019
Liked: Nice design. Large rooms
Disliked: Room was not cleaned
Anonymous Sun, 3 November 2019
Disliked: They are doing renovations at this hotel and the construction noise was not made known through Bookings or the hotel. When I called the front desk they didn't seem to care or want to help in any way. They said I should have received an email about the construction noise, which I never received.
Melanie Sun, 3 November 2019
Kevin Thu, 31 October 2019
Liked: Great location. Issue with the chair in the room was resolved quickly.
Disliked: Valet parking was inconvenient and expensive with cars piled up in the hotel entrance all hours of the day and night. The restaurant had friendly but REALLY slow service.
Agata Wed, 23 October 2019
Margo Sun, 20 October 2019
Kelly Sun, 20 October 2019
Liked: Service. Restaurant. Staff
Disliked: The hotel isn't updated.
Katie Tue, 15 October 2019
Liked: Location. Great beds.
Disliked: Awful shower. No pressure whatsoever.
Patrick Fri, 11 October 2019
Delceno Thu, 10 October 2019
Disliked: The server in the hotel restaurant wasn't the best. Had to ask twice for my sweet tea and straws. He forgot to have grilled chicken added to my salad. He never refilled my drink. Probably one of the most inattentive servers I've had in quite some time.