Richmond Hill Hotel, Richmond upon Thames

4

Very Good - 4 out of 5

Muhammad Mon, 5 June 2023

Very good

Exceptional

Nice hotel. Wish I had...

Liked: Nice hotel. Great location.
Disliked: Small rooms - Superior double - not very big. Also if you book direct with the hotel you can get free parking with breakfast included as standard. Please check this before booking.

Nice hotel, great location, small...

Liked: Staff were professional and helpful. the hotel is in a great location.
Disliked: For a Superior Double Room, the room was very small. We had to ask the hotel staff to collect an electric radiator and an ironing board because we did not have enough room to hang up our clothes or move around our room. We wonder what we would have got if we had not booked a “Superior Room”. Also by not booking direct with the hotel like others in our group we had to pay an extra £15 per day for car parking and roughly £44 for breakfast for the two of us. having booked three rooms this was costly.

Quality hotel in great location....

Liked: Great location, near the Park, and easy walking to restaurants and buses.Comfy large bed and good shower.Great buffet breakfast.Friendly staff.Onsite parking.
Disliked: Parking is an extra charge.Room had limited storage and hanging for clothes, with just one small wardrobe. No chest of drawers and no hanging for suit hangers and long dresses (we were staying for a wedding,)The room was hot and airless. Essential to put the ac on all the time, but not an easy system to understand.

Exceptional staff, fabulous dining facilities,...

Liked: All staff were exceptional, attentive and friendly throughout our visit, from welcoming us on arrival to dining in the restaurant. We had breakfast, lunch, dinner and drinks in the restaurant, bar and terrace and all food and drinks were of a high standard. The location was fabulous and completely picturesque, like having the countryside in London. The park is a minute walk away and the station is fairly nearby.
Disliked: We paid around £55 for breakfast for two people which I feel is overpriced. The breakfast buffet is around £20 per person but teas and coffees are not included. In addition to this, a service charge is charged on everything. This is fine but I don't think it should be charged on single items. The room is also quite small and slightly underwhelming in comparison to the other facilities and exterior.