Name: Reverb by Hard Rock Atlanta Downtown
Address: 89 Centennial Olympic Park Drive Northwest, Atlanta, GA
Telephone: (888) 428-0221
Rating: 4.25

The rooms are very clean and modern. All of the staff are professional and polite.

Disliked: No issues.

Great for Mercedes Arena but...

Liked: The room was spacious and well laid out, offering a great view of the Mercedes Benz Arena. I appreciated the quality of coffee machine in my room, and there was a convenient amenity area nearby with still and sparkling water on tap.Housekeeping came daily and kept the room tidy, including making the beds. Although I had read some comments about slow elevators, I only encountered a delay on just one occasion during my three-day stay. The bar served good food and drinks, and the service was fast and friendly. The style and decor throughout the hotel was pretty cool, including the radio and recording studios on the ground floor which enhanced the vibe.
Disliked: The surrounding area felt a bit underdeveloped and somewhat isolated, especially at night. While there’s clearly a lot of construction and regeneration underway between the two arenas, the project still seems far from complete. This results in several nearby areas being quiet and sparsely populated after dark, which can feel uncomfortable. I had an unpleasant encounter with a homeless individual right outside the hotel at the taxi drop-off, which was quite unsettling at the time.I also found the $300 deposit to be excessive—it was charged to my card immediately (rather than a ‘hold’), which then left me short on funds during my stay. Additionally, it wasn’t immediately refunded at checkout either and took almost three days to finally process, which impacted my travel plans.I was really looking forward to trying out the roof top bar on my first night, only to find it doesn’t open on Wednesday nights and unfortunately I had made other plans for the rest of my stay when it was open. In terms of location, aside from the two nearby arenas, there isn’t much else within walking distance. If you’re not comfortable using the MARTA system, you may find yourself relying on pricey Uber rides to get around.The biggest downside for me was the lack of sleep—my room overlooked the plant roof, and the noise from generators was constant, both day and night. If I return to Atlanta, I’d likely choose a hotel in a more central and quieter location, even if it means paying a bit more.

Exceptional

Very good

Good idea bad execution.

Liked: The idea
Disliked: Poor guest consideration. Only staff you see is parking and bar.must walk through bar to check in. Rooftop bar closed to guest during private event private events are not listed was told had to ask. private event can be heard throughout entire hotel private event was on loud speaker on the entire floor. open alcohol drinks and trash left on elevator several days. Private event went an hour past close of bar so around midnight the hotel stopped shaking. The rooms refridgerator and smart features did not function no microwaves in room water pressure was faulty for shower bathroom door will not stay closed . Homeless at the doors after dark. Homeless staying on roof of hotel.