Resort On Cocoa Beach By Vri Resorts, Cocoa Beach

Excellent Clean friendly resort family...

Liked: Extremely clean facility. The sofa bed was VERY comfortable !!! YES we all loved the place perfect will come back again! Chairs for the beach not available until February we did not bring chairs we flew to Florida, wish I had a chair for the beach I am 54 prefer a chair! Age 17 Kids wanted a place to buy snacks (not ice cream or meals) so shelves at near the lobby for purchases would be nice. Age 17 Kids don't turn on TV (use their smart devices) to see the advert on the TV for "if you forgot something call the desk for toiletries anyway not snacks.
Disliked: Wish the beach chairs were available for vacation I wanted to sit on the beach and expected chairs to be there but not available until February. It made the beach time very uncomfortable.

Exceptional

Liked: The staff was very friendly and helpful at all times. Our suite was very comfortable and roomy.
Disliked: N/A

Very good

Relaxing and recharging for the...

Liked: The condo was great and well equipped.
Disliked: Bed was not really comfortable but that would be a personal preference

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Liked: The sfaff at the front desk were great at checking into the facility. Overall good service.
Disliked: The partial view room had no real water view. The trees blocked any view. The parking lot and pool were all you could see. I called the front desk to see if I could upgrade for a small amount. Our room was 245. She said I would have to pay for both rooms because it was made through Booking.com. I searched for a number and got someone in Germany for customer service and she said the front desk was closed. She was going to call me back and I'd get her the number. She did not call back for almost 40 minutes. She was nice and said she was sorry, but by that time were just said to forget it. We will have to reconsider the use of Booking.com. We have to be able to have service. We were disappointed.

Superb

One of our best Christmas...

Liked: Exceptional place. Staff and amenities over the top!!! We?ll be back to stay long next time!!

Exceptional

This is the best place...

Liked: Absolutely everything
Disliked: Nothing

Great Place. Will be back...

Liked: The location is great. Good restaurants in the area. Comfortable units. Feel secure. We have stayed here a few times and will be back again. Noticed the lobby was redecorated nicely.