Residencias Filadelfia

Amazing lobby staff.

Excelente

Liked: Muy cerca del World Trade Center. Limpio y comodo

Good location and friendly staff

Liked: Liked the location and staff friendliness. Did not like the tight spaces to get to our room and the bathroom was dirty - shower had hair in it- when we arrived

Exceptional

Exceptional

Exceptional

Very good

I am a frequent traveler;...

Liked: The location is perfect. Upon check-in, a courteous young man acted as a security guard watching all the cameras throughout the property and playing the role of the front desk staff.
Disliked: I requested TWO BEDS. The security/receptionist stated the hotel/suites does not have regular two beds, unless I upgraded to another room, which would cost much more. The configuration of the room was very awkward; the shower was dangerous. The head of the shower is next to the ceiling light bulb and it splashes all over, if anybody were to shower in the evening and turn on the light while showering the individual could be electrocuted. Their shower is a bathtub as well, there are no bars to hold while accessing the shower, I'm a senior, only 5'2 and the height to access the bathtub/shower was close to 17 inches high. The room had sun exposure all day, which made the room excessively hot. The air conditioning unit vents were SO DIRTY that turning on the air conditioning would have dispensed mites and dirt from the vents. For my safety, I had to change hotels for my last 3 nights in Mexico City. On top of that Booking and FS are charging me for all nights, and that is UNACCEPTABLE. I gave a full 24 hours in advance check-out notification. Coming back at night felt like a ghost property with no guests at all.

Exceptional

Liked: Staff was very nice. location was great. areas where spacious.
Disliked: No Breakfast. Very noisy on 2nd floor from street on week days. older bathroom style.