Residence Inn West Palm Beach Guest Reviews
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Write a review
Josh Sun, 21 February 2021
Poor
Gary Mon, 15 February 2021
Exceptional
Sylvia Thu, 4 February 2021
Superb
Stefan Mon, 1 February 2021
Exceptional
Weston Sun, 31 January 2021
My stay was absolutely horrendous
Liked: The only positive feedback that I?m able to give is regarding the location of the room. Centrally located with lots of choices of stores and restaurants in the area.
Disliked: This was by far the filthiest place that I?ve ever stayed! There were chunks of hair in the bathtub and on the shower, the heater didn?t work in which I was informed by incompetent front desk staff that most doesn?t, the linen was soiled. There were bugs found. The front desk clerk was rude and stated?all I can do is give you more cover if you?re cold in your rooms!? Finally offered to allow us to see a new room and that room immediately triggered my allergies and the fumes were extremely high plus this tub was also loaded with hair! I will be making calls first thing Monday morning regarding the level of filth at this place!
Samantha Mon, 18 January 2021
Good
Liked: The kitchen area was nice. Queen bed was not bad.
Disliked: Pull out mattress out of date, with cigarettes burns in it, no sheets for it. Sheets in bed were dirty, we had to go for new ones, and bathroom had alot of pubic hair in it.
Sirena Sun, 17 January 2021
Good
Liked: It was a good area and it was cozy. Quiet.
Disliked: The beds were awful. The pull our bed was dirty. And the sheets were very thin. There was only a half roll of toilet paper in the room.
Donshane Sun, 17 January 2021
Bad
Liked: Location,KITCHEN
Disliked: THE STAFF THE LADY AT THE OFFICE AUDRE THE LADY AMANDA WAS HELPFUL THE RED HEAVY SET MAN WAS NASTY
Joanne Mon, 11 January 2021
Very good
Verified Hotel Guest Sat, 9 January 2021
Liked: Staff were nice
Disliked: Very very dirty. Black mold in bathroom and on the furniture in the room. Pillow cases had hair on them. Electrical outlets broken with exposed wires.