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United KingdomResidence Inn Saint Louis Downtown Guest Reviews
OVERALL AVERAGE SCORE:
VERY GOOD (4.2 out of 5)
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| 2.3 miles from Saint Louis centre |
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Jessi Thu, 17 October 2019
It was a pleasant stay.
Liked: The staff made this visit for us. When the pool was closed upon arrival for cleaning, they did everything possible to make our stay still a happy one. (My family was counting on heading straight to the pool.) The rooms are very spacious and breakfast was great in every way possible. We always felt very safe in this location.
Disliked: It is a little run down in the hallways with little rips in wallpaper here and there, but with the amount of families this hotel can and does host, I imagine it is super hard to stay on top of all that. The room itself was fairly clean, but the bedding was pristine.
Mr Wed, 16 October 2019
Exceptional
Pat Sat, 12 October 2019
Exceptional
Disliked: Need two queen beds. A pull out couch does not qualify as 2 queen beds in my opinion!
Melissa Fri, 4 October 2019
Great
Liked: I didn't eat breakfast kids liked it, everyone was super friendly and are room was very nice and clean, price reasonable shuttle driver very nice, I would recommend and stay again
Shirley Fri, 4 October 2019
Good
Helena Tue, 1 October 2019
Superb
Liked: Shuttle , great breakfast,
Lori Sun, 29 September 2019
Good
Liked: Everyone was very nice.
Disliked: The bathroom was in need of paint and very small
Ashley Sun, 29 September 2019
Exceptional
Igorkamin8 Tue, 17 September 2019
Superb
Sara Tue, 17 September 2019
Good location, horrible staff and...
Liked: The hotel was close to Busch Stadium and the Gateway Arch. The hotel offered a shuttle to Busch Stadium, which was nice.
Disliked: We went to check in to our room at the designated time, 3 p.m., and our room was not ready. They told us our room would not be ready for another 30-60 minutes. During the wait many families and couples were able to check into their rooms. After waiting 30 minutes, we checked to see if the room was ready and our room still wasn?t available. They told us it would be 10 more minutes.. 10 minutes went by and our room was finally ready. Not only did we have to wait for our room but my husband woke up in the morning with bed bug bites. He woke up with several bites all over his hands, arms and legs that were extremely itchy..
