Residence Inn Potomac Mills Woodbridge

I would not stay here...

Liked: The property was conveniently located near the mall and other restaurants.
Disliked: It is not as updated as the photos imply. We ended up having to move hotels because our AC was not working and the room was 78 degrees and not cooling. The manager was not as helpful as someone who should have been about the situation. She told us that it will take time for the room to cool and it was probably working. I had to tell her the room went up in temp since maintenance came in so the AC was not working. I asked her to kindly refund us as we were not going to stay in that room with our baby, she said fine.

Pandemic is over let’s get...

Liked: Location and two bedrooms.
Disliked: Should have service every day!!!!! Paying for the room every day!!! Having to get towels from the front desk is not very desirable….

Passable

Not a happy customer.

Liked: The staff was very nice.
Disliked: I booked for two queens. I checked in with one king. The staff changed my room to a junior suite, which was one queen and a fold out sofa. That's not what I expected for a getaway weekend for a friend.I paid way too much money for what I actually got in return.

Superb

Superb

Other noise of upstairs residents...

Liked: Location
Disliked: I had a family upstairs who made noise all throughout night throughout my stay.

Very good

Overall good hotel, I would...

Liked: Loved the room size, very quiet(even right by the elevator), pool was great for kids, clean, comfortable beds
Disliked: the hot tub was not a hot tub, lukewarm at best, asked for extra pillows and they didn't have any