Exceptional

Passable

Exceptional

Very good

Exceptional

Superb

Great place to stay for...

Liked: Great location, and nice room.
Disliked: Nothing!

nice place, poor organization

Liked: We've been here before, and for pet-friendly, family comfort, breakfast, and location, it is very good.
Disliked: However and whoever, unacceptable reservation issues. We booked in early October for two rooms, front-loaded full payment at the lower booking.com selection. Sent messages several times to the hotel explaining that one room was for my son and his partner, who were arriving earlier than us. They were well served, but we arrived only to be told that there was no second room booked for myself and family! Reserved 2 months earlier! Another room was found -- by luck -- otherwise we'd be out on the street in a blizzard -- and the upgrade was nice (but not cleaned well and no equipment for kitchen). And....received a bill to my Amex, day before leaving, for an "extended stay" bill FOR SOMEBODY ELSE'S ROOM!! Literally, another room number! Cleared it up at the desk but then on check-out a different staff person was going to charge us for the non-existent and already cleared up EXTENDED STAY in SOMEBODY ELSE'S ROOM!! I just turned in our room cards, told them I payed in full in October, and walked away. I will talk to my lawyer if more wrong charges show up on my credit car. This is not a personal complaint-- the staff were friendly, , the breakfast was unusually excellent. But you can't lose a two month reservation or bill your credit card for other people's rooms. The place does not seem to seem to be on top of the concepts of reservations and secure, proper billing.

Wonderful experience.

Liked: We had a wonderful experience here and don't understand the negative reviews - so glad we ignored them. At check in and out we were warmly greeted by everyone. There's a luggage carrier for transporting bags. Location is excellent. We were visiting friends nearby and took the train, less than 5 minute walk, to Philly. A great way to avoid driving and parking. Room is spacious, modern, very clean, full size appliances, comfortable bed and seating, good charging plugs and lights. Easy to find. Lots of place for storage. We would recommend. We didn't use gym or pool but nice to have. Public areas are very nice.
Disliked: The only reason I didn't give a 10 is because the wifi was spotty; we didn't receive a strong signal and it kept dropping.