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Residence Inn Norfolk Downtown eee
Residence Inn Norfolk Downtown, 227 West Brambleton Avenue, Norfolk, VA| Area: Downtown Norfolk
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.2
HOTEL RATING:
EXCELLENT
4.2 out of 5 (218 Ratings)
0.7 miles from Norfolk centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
A location in the center of it all plus spacious suite-style rooms and free breakfast buffets prompt our guests to give a hearty two thumbs-up to the Residence Inn by Marriott Norfolk Downtown. The 160-room nine-story hotel is comprised of studios and one- and two-bedroom suites each with a living area and fully equipped kitchen. Sofa beds come standard in all the rooms as does free Wi-Fi and premium cable TV with HBO and ESPN. Guests can expect a complimentary breakfast buffet each morning and a manager's reception on weekday evenings with complimentary munchies. Of course you'll want to take full advantage of the on-site heated indoor pool hot tub and fitness facility. To facilitate your extended stay there is a coin laundry on the premises. Pets can join you for an additional charge. The hotel is just about seven miles from the Norfolk International Airport and one mile to the Greyhound bus terminal. Many of Norfolk's attractions are just under a mile from the hotel including the Chrysler Museum of Art the d'Art Center the Harrison Opera House Wells Theatre and the Douglas MacArthur Memorial. If swimming is more your thing Atlantic Ocean beaches are just under 10 miles from the hotel. The Marriott's proximity to restaurants and attractions roomy and modern suites and plethora of free perks would actually be three thumbs-up if you're counting.

Check-in time:15:00 Check-out time:11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Pets Allowed
` Air Conditioning
` 24-Hour Front Desk
` Kitchenette
` Dry cleaning
` telephone
` alarm clock
` Accessible facilities
` Air conditioning individually controlled in room
` AM/FM radio
` Boarding pass print-out available
` Buffet breakfast
` Business services
` Cable television
` Check cashing policy
` CNN available
` Coin operated laundry
` Color television
` Complimentary breakfast
` Complimentary buffet breakfast
` Complimentary coffee in lobby
` Complimentary full american breakfast
` Complimentary in-room coffee or tea
` Complimentary newspaper in lobby
` Direct dial telephone
` Efolio available to company
` Elevators
` ESPN available
` Exercise gym
` Express check-out
` Fitness center on-site
` Free high speed internet connection
` Free local calls
` Free toll free calls
` Front desk
` Full service housekeeping
` Grocery shopping service available
` Gym
` Hairdryer
` HBO available
` Health club
` High speed internet access
` High speed wireless
` Hot breakfast
` Housekeeping - daily
` Ice machine
` Individual Efolio available
` Indoor pool
` Interior corridors
` Iron
` Ironing board
` Laundry/Valet service
` List of movie channels available
` Local calls
` Managers reception
` Meeting rooms
` Motorcycle parking
` Non-smoking
` Non-smoking rooms (generic)
` On-site business center
` Onsite laundry
` Pool
` Premium movie channels
` Public area air conditioned
` Remote control television
` Safe deposit box
` Security
` Valet cleaning
` Valet same day dry cleaning
` Voice mail
` Wakeup service
` Wedding services
` Whirlpool
` Wireless internet connection in public areas
Residence Inn Norfolk Downtown 227 West Brambleton Avenue, Norfolk, VA

Residence Inn Norfolk Downtown Guest Reviews

OVERALL AVERAGE SCORE:
EXCELLENT (4.2 out of 5)

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2

Disappointing - 2.0 out of 5

Ashley, Dumfries, visiting Spirit of Norfolk Tue, 23 August 2016

First and foremost customer service sucked! I believe the lady's name was Shirley. We came in and nobody acknowledged us for about 15 minutes. Then she gave us the key to our room and the first thing I noticed was that there were long black stands of hairs everywhere. Literally! Hair on the couch, on the kitchen table, on all of our towels, even in the bed between the sheets. Also, the lights went out around 12 a.m - by this time my wife and I were exhausted so I didn't bother to say anything. However when we woke up in the morning they were still out - now I am highly pissed off as I paid damn near 300 dollars to bathe and eat with no lights and to sleep with hair! No that was not the intention! I almost forgot the damn fire alarms went off and we all had to evacuate the building which was unpleasant. I can not say I will come here again but I definitely will not recommend this hotel to anyone. Also my wife left a voicemail for customer service and they have yet to get back to her. I need to be accommodated.

Liked: The kitchen.
Disliked: Strands of hair everywhere and dirty couches!

3

Pleasant - 3.0 out of 5

Corey, Greenville, visiting Spirit of Norfolk Mon, 17 August 2015

Overall stay, I was satisfied. Walking distance for shopping, food, entertainment etc.; no balconies.

5

Exceptional - 5.0 out of 5

William, Midlothian Mon, 1 June 2015

Liked: I found my stay at Residence Inn in Norfolk Downtown to be a very positive experience. The room exceeded expectations and the staff was very accommodating and professional in their customer service. I would certainly recommend this particular facility to friends and family.

5

Exceptional - 5.0 out of 5

Madonna B, visiting Spirit of Norfolk Thu, 12 March 2015

This is by far the best hotel that I've ever stayed in! It is amazingly clean and the staff is totally awesome. For anyone staying from out of town they make you feel right at home. Oh and did I mention the amazing breakfast?!

5

Exceptional - 5.0 out of 5

Robert, Kill Devil Hills, NC, visiting Chrysler Hall Sun, 11 January 2015

Easy walking distance to Chrysler Hall where we were attending a night opera. The overall experience was very good; friendly, helpful staff; very clean and properly prepared room. Plenty of very nice food venues within a 5 to 10 minute walk. Well lit for night life and secure. Great breakfast buffet. All in all a great stay and highly recommended.

Liked: Very clean room; very friendly staff; very close walk to venue we were attending.
Disliked: None that I can think of.

5

Exceptional - 5.0 out of 5

Angela H, Joppa, visiting Attucks Theatre Sun, 23 November 2014

Immaculately clean; welcoming; loved the down pillows!

Liked: Staff very friendly.

5

Exceptional - 5.0 out of 5

Lisa, Jacksonville NC, visiting Chrysler Hall Tue, 4 November 2014

Everything went smoothly for our short trip to VA. Hotel so convenient to great venues. Enjoyed our stay; room was very nice and spotless. The staff were all the nicest people, absolutely no complaints.

Liked: Very helpful staff; nice rooms; great location.
Disliked: None.

5

Exceptional - 5.0 out of 5

Lori, Ruckersville, visiting Scope Arena Thu, 2 May 2013

Liked: The staff was friendly and very helpful. The room was so nice and clean. We would definitely stay again.

5

Exceptional - 5.0 out of 5

Richard, Schuyler Thu, 2 May 2013

Room was great - very clean and neat. As advertised, within walking distance to our event.

Liked: The front desk people were extremely helpful in every way.

5

Exceptional - 5.0 out of 5

Mary, Lancaster Tue, 9 April 2013

This place was perfect! Beautiful hotel, quick walking distance to Scope Arena. Complimentary breakfast that was excellent and an exceptionally friendly staff. You cant beat this place, I have already recommended it to friends going to a concert at the end of the month. We will definitely return!

Liked: Great staff and beautiful hotel.
Disliked: None.

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