Pleasant

Liked: We stayed in a one bedroom suite and I LOVE the layout. The fireplace was nice to have in the room - wish it didn't have a 25 min. timer. Bed was SUPER comfortable!!! Room was very quiet as well.
Disliked: The door to the bedroom looked as if someone was trying to patch up a 12 to 18" crack and holes ... was unfinished and very unsightly. Kitchenette only had one butter knife and two spoons and they were dirty.

Exceptional

Liked: This is a beautiful property situated right across the street from the University of WV medical center and football stadium. I was surprised to find both of them so close together. The check in process was easy. I had booked the trip on line as I was traveling from Kentucky back to Northeast PA and wanted a nice place to stay one night that was comfortable accommodating my dogs. Residence Inn is comfortable with dogs- yet has a hefty addition fee of $100- though this would last for the length of my stay and cover both dogs- it is a large fee for one night. It would be great if they could rethink a smaller amount for those who have a short layover stay. Still, the property worked well for travel with dogs. The small efficiency room had a kitchen with full size fridge, microwave, cook top, sink with garbage disposal and dishwasher. These amenities along with extra space made is an easy space for us to spend the night. We were there when the school was on winter break so we did not have any major traffic problems getting to and from the property. The rooms are beautifully maintained. Everything was spotless. They had turned off the ice maker in the refrigerator- yet ice was available on the property. This would be a great property for people who have loved ones needing treatment at the U WV hospitals right across the street. The breakfast that was included with the cost of the stay was exceptional. It had hot waffles that were tasty. There were two types of sausage and freshly cooked hot eggs. There were plenty of other options as well- fruit, yogurt and bread items. The rooms were super comfy- extra space to stretch out and enjoy the room. We had an efficiency that worked well for the two of us and our two dogs. We were happy to be on the first floor which made taking the dogs out for walks much easier.
Disliked: The only comment I was surprised by was the high added pet fee. This would have been wonderful had we been planning on staying two or more nights. For an over night stay- $100 extra for the dogs did seem a bit high- yet there was plenty to like about the property. The fee would have covered the entire stay- yet I was only staying one night.

Great place to stay

Liked: Everything! Comfortable beds, beautiful new duvets, quiet at night, large common gathering area, friendly, helpful staff, delicious hot and cold continental breakfast w waffles.
Disliked: That I couldn't stay longer this visit!

Great stay

Liked: The staff was helpful and pleasant
Disliked: The dog was a little odd but he was nice

We came as a family...

Liked: Good location. Good staff in all areas so ease during check-in & out. The staff were prompt. Friendly staff in the breakfast area. Easy parking. Rooms were clean.
Disliked: Can't think of any

Amazing

Liked: Staff very nice and very accommodating. Wonderful to be able to bring our dog with us.
Disliked: Breakfast should be served later on Saturday and Sunday

Exceptional

Liked: The facilities were great and they offered good food for breakfast and special evening events.
Disliked: Eggs were a bit tasteless.

Exceptional

We didn't want to leave...

Liked: The king suit felt like home. Me and my fiance didn't want to leave. The breakfast was great and the staff was very friendly