Very poor

Disliked: We called the front desk all night and they would not answer. My bf had to unstop the tub, fix the AC, and we had to go purchase new towels. The clean towels that they brought us had hair stuck in them. ALL OF THEM. Also, check out is at 12. We were woken up at 8am by housekeeping beating on our door asking if we were going home today.

Considering everything this was a...

Liked: staff was very compassionate and attentive, the illusion of luxury,Well thought out floor plans, clean considering the weather COVID.
Disliked: Concerns:More luxury need more safety

Bad

Liked: NOTHING AT ALL!
Disliked: There?s no way this is a expensive hotel and they are always out of towels and they ask yu to put dirty tiles outside door and they was inna hallway for 2-3 days that?s ridiculous housekeepers had a bad attitude....and the overnight desk service worker Jacob is very rude

Exceptional

Very good

Liked: New hotel so clean
Disliked: There were not many kitchen items

Very good

Liked: Everyone was friendly and helpful and its quite
Disliked: The bed was hard ... And the parking isnt the best .. Rooms could have more light in the bathroom..

Exceptional

Exceptional