Residence Inn by Marriott Louisville Northeast, Louisville

Comfortable with young children during...

Liked: The room was fantastic and the location was incredibly convenient. We didn’t hear any of the neighbors at all. The common areas were very clean and well kept. The building itself smelled very clean. It was a wonderful two night stay with three children under 10.
Disliked: I did find that I needed to wash the dishes prior to using them despite the fact that they were put away like they were clean. The breakfast was standard, but the waffles were entirely too sweet and had crunchy sugar clumps in them despite looking like regular waffles.

Passable

Liked: Good location
Disliked: Room was outdated, dirty and super noisy from fridge and ofher things so we paid but didnt sleep well at all

The place is perfect for...

Liked: Clean, great breakfast, friendly staff.
Disliked: Indoor pool was broken but fortunately the marriot next door let us use there’s. It all worked out.

Great stay other than being...

Liked: Great roomGood staff
Disliked: While sleeping the first night, a picture fell off the wall over the bed and hit me in the head. The picture was anchored by duct tape. This is unacceptable. We relayed this to the Manager, he gave us $50 off the room which I thought was absurd. We are now still disputing back and forth with Marriott on how to resolve this issue. HIGHLY DISSAPOINTED and will not be staying next year.

We were satisfied with our...

Liked: Breakfast had plenty to choose from, area was kept clean & supplied. Area felt safe, some shopping within walking distance, easy access to interstate and downtown Louisville.
Disliked: THere was a slight smell of food from the previous people (I assume), BUT it was nice to have a mini kitchen, couch, desk, large bathroom area and separate bed area - I was pleasantly surprised by all. Unfortunately, the pool was closed.

Exceptionally mediocre.

Disliked: We specifically booked this because of the pool, but the pool was closed for maintenance. They gave us the wrong room number and the keys opened into someone else’s room. The 2nd time the keys didn’t work, 3rd time we finally got into our room. Beds were not that comfortable.

Excellent

Liked: How friendly everyone was.
Disliked: Pool was closed