Residence Inn Los Angeles Westlake Village Guest Reviews
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|2.9 miles from Thousand Oaks centre|
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Joanne, Las Vegas Tue, 12 April 2016
I always make a point to stay at Residence Inns, and until this one, have always been very satisfied. Our weekend was for a family reunion and wedding and filled with activities. We'd really counted on Residence Inn to provide a good night's sleep - this didn't happen, and we were more exhausted than we should have been.
Liked: Well located. Clean, except for filthy back entrance.
Disliked: Back entrance floor was really dirty and smelly. We were there 3 nights and it was never vacuumed. Also, back door lock was very loose - easily accessed without a card. Not only no soundproofing, but the air register actually amplified sound from other rooms. It was as if the people were in bed with us. And the bed was waaaay too soft. So much space between room door and frame that the light from hallway poured in. Lighting over sink in bathroom was ridiculous. Impossible to put on make-up.
Dennis Thu, 9 May 2019
Deanna Sun, 6 January 2019
Shaina Tue, 20 November 2018
Liked: Matt who checked me in Sunday night was very helpful and kind after I?ve had a long couple days due to the fire.
Disliked: For some reason I got a wake up call at 10am.. 2 hours before check out. I came to test but was abruptly woken up by staff.
Elitha Wed, 10 October 2018
Liked: I loved how the front desk was accommadating and checked me in earlier than expected. BIG PLUS!!!
Disliked: The only thing I can say is that the elevator was really slow. I can see if that's for safety reasons, but that's just me.
Brad Fri, 17 August 2018
Henry Mon, 30 April 2018
Could have been a good...
Liked: Good location. Easy access from Route 101
Disliked: Reception staff were efficient but brisk and not very welcoming.
Patrick Fri, 13 April 2018
Beatrice Sun, 8 April 2018
Liked: Lovely room uncomfortable couch
Disliked: Couch very uncomfortable
Verified Hotel Guest Wed, 21 March 2018
Liked: its a good size and has a full kitchen with dishes.
Disliked: you have to turn on the ice machine in the freezer in order to get ice which takes a while. i think it should stay on. also, i called the front desk to ask for ice and they told me to come downstairs to get some, they did not offer to bring some up to us.
Joe Sat, 11 November 2017