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Residence Inn by Marriott Jackson

eee - (888) 420-1676
Residence Inn by Marriott Jackson, 126 Old Medina Crossing, Jackson, TN -(888) 420-1676
Area: Jackson
(Map)
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (487 Ratings)
4.3 miles from Jackson centre
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Hotel Description
Located 4.6 miles from Casey Jones Village, Residence Inn Jackson offers 3-star accommodations in Jackson and has free bikes, a fitness center and a shared lounge. The hotel has an indoor pool and a 24-hour front desk. Buffet and American breakfast options are available at the hotel. Rusty'S Tv And Movie Car Museum is 7.6 miles from Residence Inn Jackson, while Cypress Grove Park is 10 miles from the property. McKellar-Sipes Regional Airport is 12 miles away.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Safety Deposit Box
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` BBQ facilities
` Private check-in/check-out
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` kitchenware
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Game Room
` Kitchen
` Daily Housekeeping
` English
` Japanese
` Convenience Store
` Happy Hour
` gift/souvenir shop
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` Electronic room key
` Room windows that open
` Main entrance
` Audible alarm
` Accessibility meeting spaces available
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` Car rental available
` CCTV security in common areas
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Hearing accessible room and/or kit available
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered night guard on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` Safety chain and/or latch on doors available
` Secondary lock on windows available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Accessible route to fitness center
` Spa services
` TTY/TDD compatibility available
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Heating in public area
` Accessible toilet
` Outdoor recreational features
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Xerox/fax in business center

Residence Inn by Marriott Jackson Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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5

Exceptional - 5.0 out of 5

Marcie, Byh, visiting Carl Perkins Civic Center Mon, 15 July 2024

I recommend staying at this hotel. The staff was very helpful and access to I-40, the Carl Perkins Civic Center and restaurants was perfect!

Liked: Very clean and the staff was excellent!

4

Very Good - 4.0 out of 5

Samantha Fri, 9 May 2025

Very good

4.5

Wonderful - 4.5 out of 5

Dar’shun Mon, 5 May 2025

Overall great stay very comfortable...

Liked: Area, price & distance from everything
Disliked: No waffles

3

Pleasant - 3.0 out of 5

Beverly Sat, 3 May 2025

Needs updated beds and couches.

Liked: It was close to the soccer complex we had a tournament at.
Disliked: The bed was leaning, not comfortable, couch is outdated and very low to the ground, the sofa bed mattress was less than desirable, the 9 year old refused to sleep on it, wasn’t given extra sheets or covers for said kid even though room was booked with child. Breakfast was said to be served at 6:30 but on weekend at 7 we had to be at soccer field before 7:30.

4.5

Wonderful - 4.5 out of 5

Amy Mon, 21 April 2025

Superb

2

Disappointing - 2.0 out of 5

Johnson Sat, 19 April 2025

Poor, under expectations

Liked: HVAC VERY LOUD, annoying! Furniture and mattress lumpy, badly worn, Door frame battered and dirty,Kitchen decent, room during last visit better.Not Marriott level

1.5

Poor - 1.5 out of 5

Jennifer Sat, 19 April 2025

Poor

Disliked: I had a very frustrating experience trying to contact booking.com; I was on hold for over 20 minutes, and when I finally spoke to someone, I felt they weren't able to hear me properly. To make matters worse, I was overcharged.

0.5

Poor - 0.5 out of 5

Adriene Sun, 13 April 2025

Left with no reservation, and...

Liked: The hotel canceled my reservation with one days’ notice and left us scrambling to find other accommodations as we traveled cross-country. We are still waiting for our credit card charges to be adjusted, as we were charged even though they canceled us.

1

Poor - 1.0 out of 5

Striegel Thu, 10 April 2025

Very poor

Liked: The staff was so nice when we checked in and the lobby was very beautiful
Disliked: The room was dirty. We found food crumbs under the sheets of the beds, the pool was very dirty and unsuimable and the kitchen tiles weren't even attached to the floor they were just loosely sitting on the floor. The hot tub didn't work either. We had said something to the staff and they said they would address it. We found dirty bed sheets on our kitchen counter tops when we arrived also.

5

Exceptional - 5.0 out of 5

Taja Sun, 6 April 2025

Exceptional

Liked: I loved everything about this property. The Staff were excellent especially Kendrick

3.5

Good - 3.5 out of 5

Brandon Mon, 31 March 2025

Good

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Residence Inn by Marriott Jackson 126 Old Medina Crossing, Jackson, TN