Residence Inn Indianapolis Northwest Guest Reviews
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|12.9 miles from Indianapolis centre|
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Alise Mon, 11 May 2020
Liked: I did not enjoy anything honestly.
Disliked: I did not appreciate the sales manager or the actual manager on duty as they were unprofessional and referred to me as "YOU PEOPLE" when asking a question about my stay. My room had not been cleaned in three days and additionally did not receive towels or breakfast offered.
Verified Hotel Guest Sun, 10 May 2020
Liked: The space
Disliked: The entire establishment smelled of some kind of food. There was candy on the floor and chocolate on the bed not melted. Sink was broken the charged me for it. Ants were in the bathroom rust in the tub.
Tonya Sat, 9 May 2020
Liked: The suite was beautiful. It was set up like a 1bdrm apt
Disliked: There was only one bathroom that could only be accessed through the bedroom.
Matthew Fri, 8 May 2020
Liked: We loved everything about The Residence Inn. The staff are wonderful and so friendly. The rooms have everything we needed. No noise or chaos. We felt like we were the only guest there.
Disliked: Not a thing.
Jl Fri, 8 May 2020
Constance Fri, 1 May 2020
Liked: The front desk young African American lady was extremely helpful and friendly !
Kerri Thu, 23 April 2020
Liked: Everything!!! The room is just amazing. Its clean. It has all the dishes and cookware needed to prepare meals right here. It is so spacious and I love how quiet it is here. All in all you could say it's just perfect.
Disliked: There is nothing I dont like about this hotel. I can say I dont like Covid 19 because we cant utilize everything this hotel offers.
Verified Hotel Guest Tue, 7 April 2020
Liked: The room was wonderful! Beautifully remodeled hotel as far as the room goes. Due to Covid we weren't able to experience the pool (there isn't a hot tub anymore since the remodel), and there wasn't a breakfast or reception time, and the laundry was closed.
Disliked: THE STAFF! FROM THE GM TO THE NIGHT SHIFT THEY WERE RUDE, CRUEL, INPATIENT, AND DOWNRIGHT MEAN. THEIR GUEST INTERACTION WAS APPALLING TO SAY THE LEAST!!! I've NEVER witnessed nor have I been treated in such a manor in particularly by a general manager.
Verified Hotel Guest Mon, 6 April 2020
Liked: Very clean. Friendly staff.
Manida Sun, 15 March 2020