Liked: Very nice place and near the mall and restaurants.

Very nice hotel. The check in service was a little slow. Great location for going to the Cynthia Woods Mitchell Pavilion. Lots of dining near the hotel. We grabbed a burrito at Freebirds just across the street - it was excellent as well.

Liked: Very close to the venue.

Nice, relaxing stay in a...

Liked: Extremely clean and awesome staff.

Fabulous

Liked: The cleanliness, location and staff.
Disliked: The pillows were super soft. There was no support.

Parking was insane..

Liked: Friendly staff..
Disliked: Parking was horrible.. Half of the parking lot was blocked off..Due to some type of construction.. On a busy weekend.. so we were told we had to park at the Hilton next door!! And walk back .. insane..

Good

Liked: Breakfast was fine. Basketball court was great for my son. Location is perfect.
Disliked: The 'painting' of the parking lot was not thought out at all in terms of your patrons. The lot was sectioned off Saturday afternoon. There were no workers/painters (they didn't show up till Sunday afternoon). My son and I came back from shopping and NO PLACE to park. I was told by the young lady working the night shift that I could not park in the sectioned off area, that I could park at another hotel and walk over! I went to the other hotel and explained the insanity...she took pity on my and gave me a parking permit for her hotel even though I was not staying there (pretty sure that will be the hotel I stay at from now on and just have my son"WALK" over to the basketball court). I asked her if I could just move my car early in the morning so I could have my car close by and NOT walk down the street in the dark. She said that if I left my car there and if any damage came to (what I can only assume) the parking lot, that she would charge me for damages. No harm can to me and my son but I am still angry about it. I would like to know how your company feels about this situation.

Exceptional

Exceptional

Exceptional

Exceptional

Liked: I loved the room very spacious and loved the whole kitchen set up
Disliked: Didn?t have much of a late night food option

Liked: The hotel was close to a concert venue we were visiting and the staff was great!
Disliked: Nope! Everything was great!