Residence Inn by Marriott Houston Northwest/Willowbrook

It was an ok stay.

Liked: The breakfast was good.
Disliked: The rooms definitely need an upgrade and the bathrooms could be more clean. I saw rusted out pipes connected to the toilet. It just wasn't pleasant to see.

Great location & staff was...

Liked: The customer service was excellent everyday.
Disliked: The elevator wasn't working the first day.

Superb

Superb

Liked: The room was roomy, the AC was cold, the front desk lady Sarah was amazing, and the beds were comfy. I'd stay here again.
Disliked: It was a bit dusty and my allergies kept bothering me. The carpet had stuff on it, like behind and around the beds. The elevators were very slow and HOT.

Exceptional

Liked: Everything

Amazing!

Liked: Clean and quiet place with a basketball court, a swimming pool that’s operates till late night, plus an open barbecue place. Close to the Willowbrook shopping Mall and to many shopping and eating places around. It’s a place like home, so cool and refreshing. Delicious breakfast. Hospitable staff! It’s a place to wind out with family. Highly recommended

Passable

It was perfect for what...

Liked: Breakfast was great! Lots of options that weren't disgusting or too processed. Loved how everything was set up. The receptionists were very nice. The room was really clean and the place was quiet. I like the security cameras in the side parking lot closest to the mall. That was a bit concerning, but seeing them there and being able to park close by was great.
Disliked: I mean, there were lots and lots of kid activity outside, but I don't mind that. It was a bit loud, though. Really it was more to do with the other people staying because the hotel was great. Lots of weed smokers lol.

Will return!

Liked: Location and my kids loved the basketball court.
Disliked: Na