Residence Inn by Marriott Williamsburg

Exceptional

Liked: Staff was friendly and accommodating .Location was covienient to fort eustis

We did enjoy are stay...

Liked: Room was nice. Good location. Very nice breakfast. Front desk was so friendly and helpful.
Disliked: They could not get all 3 rooms together. Only 2 rooms were together. Towels were supposed to be change every other day but that didn’t happen only changed one of the rooms I reserved. My room was left open all day. Luckily nothing was taken.

Good

Good

Exceptional

Exceptional

Liked: Spacious and comfortable. Love that the staff is so welcoming to pets. Breakfast was good. Stayed here twice. And will be back again.
Disliked: Nothing

So dissappointed

Liked: I tried to reach out to management, it was the worst experience we've ever had. Thankfully we only slept in our rooms. We requested a room to be moved due to roaches, un-clean linens, dog hair, filthy kitchen & no sheets or pillows for our children when requested. I have nothing nice to say. Breakfast was even horrifying....we won't be back.
Disliked: The room cleanliness, the rude staff, dirty kitchen and bedroom, broken kitchen appliances, filthy amenities. We didn't shower there.

Very good

Exceptional