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Residence Inn by Marriott West Springfield

eee - (888) 428-0221
Residence Inn by Marriott West Springfield, 64 Border Way, West Springfield, MA -(888) 428-0221
Area: West Springfield
(Map)
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (299 Ratings)
4.8 miles The Big E
v12 mins driving
BOOK ONLINE OR CALL - (888) 428-0221
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Hotel Description
Featuring barbecue facilities, Residence Inn by Marriott West Springfield is located in West Springfield in the Massachusetts region, 3.9 miles from Eastern States Expo Center and 3.9 miles from The Big E. Featuring free bikes, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has an indoor pool, fitness center and a 24-hour front desk. All rooms at the hotel come with a flat-screen TV with cable channels, a kitchen and a dining area. The rooms will provide guests with a desk and a coffee machine. The breakfast offers buffet, continental or American options. Guests can enjoy playing tennis, or take advantage of the business center. Wintonbury Hills Golf Course is 22 miles from Residence Inn by Marriott West Springfield, while Amherst College is 23 miles from the property. Bradley International Airport is 13 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Safety Deposit Box
` 24-Hour Front Desk
` Elevator
` BBQ facilities
` Wheelchair accessible
` On-site parking
` indoor pool
` kitchenware
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Temperature check for guests and staff
` Grocery delivery
` Contactless check-in/out
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Tennis court & equipment
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Professional cleaning services
` Cleaning products available
` Pets allowed (charges may apply)
` Xerox/fax in business center
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Residence Inn by Marriott West Springfield Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Jennifer Mon, 16 June 2025

Comfortable rooms but I believe...

Liked: I liked the kitchens in the unit as well as the lobby area and breakfast.
Disliked: The location was not stellar. You drove down what looked like a deserted road full of potholes to get to the hotel. I also thought the price was high for what we got.

2.5

Fair - 2.5 out of 5

Susan Wed, 11 June 2025

Passable

4

Very Good - 4.0 out of 5

Kenny Wed, 4 June 2025

Nicer than most properties but...

Liked: Suite style more room bathroom large multi charge points breakfast included convenient by highway
Disliked: Higher priced than should be. Bathroom through bedroom door only

5

Exceptional - 5.0 out of 5

Theresa Tue, 27 May 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Poonit Tue, 27 May 2025

Superb

4.5

Wonderful - 4.5 out of 5

Taryn Mon, 26 May 2025

Superb

4

Very Good - 4.0 out of 5

David Mon, 12 May 2025

Fine.

Liked: Friendly staff , nice pool, comfortable room.
Disliked: Breakfast selection wasn’t good.

4.5

Wonderful - 4.5 out of 5

Aida Sat, 10 May 2025

Superb

4.5

Wonderful - 4.5 out of 5

Aida Sat, 10 May 2025

Superb

2.5

Fair - 2.5 out of 5

Rachael Tue, 6 May 2025

For the price and Marriott,...

Liked: The gym and location.
Disliked: We arrived so late (2am) and had to call to get someone to come to the desk. We clearly had 3 guests staying per our booking and the pull out sofa didn't have any bedding. We had to ask for this and then got push back when asked for an extra blanket. We stayed 3 days and never had any housekeeping staff come to our room once to restock towels or coffee, clean etc.

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Residence Inn by Marriott West Springfield 64 Border Way, West Springfield, MA
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