Residence Inn by Marriott Washington DC National Mall Guest Reviews
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Bridget Mon, 11 August 2025
Nice stay but i will...
Liked: I liked the staff was very friendly. Room was quiet. Location was close to landmarks
Disliked: Bed was very uncomfortable, breakfast food choices was minimal compare to Hyatt hotel, parking too expensive. Toilet did not have a vent despite the fact that the bed was directly next to the toilet.
Aaron Wed, 6 August 2025
Great location, the staff are...
Liked: Great location near capital monuments and museums.
Disliked: Hope that you don’t need the staff to assist with changes to reservations. I spoke with 2 individuals prior to our stay and both provided incorrect info and didn’t record anything in the hotel’s system to reflect our requests.We originally booked in May, my wife later had an injury requiring a knee scooter and crutches. We called ahead the week before our stay and were told that we could have a roll-in shower and it was updated in their system. Our flight to DC was cancelled due to weather, and we ended up not being able to make it on our first reserved night. I called ahead and asked to be checked-in so we didn’t lose our spot (knowing I’d reserved the roll-in shower), we were willing to forfeit the cost of the first night.Upon arrival, our room had been released (even though I’d already paid for our entire stay and called ahead). We were informed that no roll-in showers were available for the duration of our stay. Needless to say, this caused quite a bit of difficulty for us and the only explanation from the hotel staff was ‘it was human error’.
Bradley Wed, 6 August 2025
Loved the property but will...
Liked: Cleanliness and accessibility!
Disliked: Parking garage was ridiculous in tight and $59 per night for our vehicle.
Nikola Mon, 4 August 2025
Superb
Summer Sat, 2 August 2025
Superb
Liked: Great location to all the sites, friendly staff and comfortable stay.
Anonymous Fri, 1 August 2025
Everything we needed in a...
Liked: location, staff, room
Anonymous Wed, 30 July 2025
Enjoyed my stay and would...
Liked: Excellent location. Close to the Capitol and The National Mall. Very nice breakfast.
William Sat, 26 July 2025
A great experience for my...
Liked: Great location, very clean and spacious rooms. My family and I loved the breakfast.
Disliked: My family and I liked everything. Next time we go to Washington DC, for sure we'll come back to Residence Inn Washington, DC National Mall and we'll recommend it to relatives and friends
Josephine Sat, 26 July 2025
Very good
Liked: The room is clean and spacious and the bed is so comfortable . The staff are nice.
Disliked: the cover of my luggage was lost inside the room..
Gokhan Sun, 20 July 2025
It was good
Liked: Perfect location, enough space in the room
Disliked: The sofa bed is not comfortable for 2 kids