Very nice clean room. We felt like we were home away from home.

Liked: Everything.
Disliked: Breakfast should be until 10:30am.

Good

Liked: Big suite, good location
Disliked: Other people hair in the bathroom. Crumbs in the pull out couch

Pleasant

Liked: Good location. Friendly, helpful staff. Clean room. Good pool and fitness facilities.
Disliked: Breakfast was disappointing. At busy times there were queues all round the restaurant. The breakfast room is inadequate for the number of guests at peak times. Quality of breakfast poor.

Very poor

Disliked: iIhave booked suit for 5 people  for 3 nights when i  checked in    there where only beds for 4 people  and the room was dirty and the bed sheets had human hair  and bad smell .Before i unpacked my suitcases i wanted to check out  abd i did but you charge me for the first night.We found a very good hotel 2 rooms for 5 people cost us less then your 1 room and nice and clean.Please see if you can helpRegardsDan tyroler

great staff and room was...

Liked: breakfast had no variety. the wi fi cost me extra money with my cell phone carrier because of it going in and out. the room was small ,2 people could not sleep on that pull out sofa so my daughter had to sleep on a chair. the location was good and the staff was excellent.

I would stay there again....but...

Liked: The location was great. room was great. staff were friendly. I was able to keep my suitcase there after checking out, and pick up later that afternoon.
Disliked: I didn't find an ice machine or vending machine. I was disappointed in the pool hours. I forgot my toothbrush and had to buy an overpriced one at the "market"....most places have complimentary toothbrushes for guest who forget theirs. I did not realize there was no restaurant or room service.

Liked: The hotel has a great location in downtown close to many shops and restaurants and right next to CN tower. However I think this strength has created too secure a customer stream for the hotel to care about quality.
Disliked: - Management has cut cost greatly resulting in a cheap motel experience - Used bleach instead of chlorine in the Jacuzzibut hadn't monitored the concentration resulted in irritation and decoloration of my hairs - breakfast was awful and super crowded

Exceptional

Liked: Clean, price and great ubication

Disappointing and expensive.

Liked: Central location.
Disliked: Staff was not accommodating despite the high price per night. Room was supposed to be a King Suite but was small and did not meet expectations.

Very good