Residence Inn by Marriott St. Louis Westport Guest Reviews
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14.0 miles from Saint Louis centre |
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Lauren Mon, 25 March 2024
Very good
Disliked: Sofa furniture and beds need to be updated. Sofa-bed is too flat. I had to buy a blow up mattress.
Valecia Sat, 3 February 2024
Very relaxing
Liked: Everything
Disliked: Guest next door to us was being a pain
Martha Mon, 22 January 2024
Very good
Martha Mon, 22 January 2024
Very good
Chiquetta Sun, 7 January 2024
Unprofessional
Liked: It was clean
Disliked: I tried to give my son something safe to do for his 17th bday because crime is so bad in STL. The customer service was horrible. The way they handled me and my party was very poor. I was never rude to them and was trying to handle a noise complaint the adult way. Instead of trying to listen they were on a power trip. They lied and let their egos get in the way. They never spoke with me the adult or my husband but spoke with my under age son and his friend, which is unprofessional. Ive been to many hotels and this one is at the top of the list to never visit again. Marriott is going down and I see why. I will stick with air bnbs from now on.
Chiquetta Sun, 7 January 2024
Unprofessional
Liked: It was clean
Disliked: I tried to give my son something safe to do for his 17th bday because crime is so bad in STL. The customer service was horrible. The way they handled me and my party was very poor. I was never rude to them and was trying to handle a noise complaint the adult way. Instead of trying to listen they were on a power trip. They lied and let their egos get in the way. They never spoke with me the adult or my husband but spoke with my under age son and his friend, which is unprofessional. I’ve been to many hotels and this one is at the top of the list to never visit again. Marriott is going down and I see why. I will stick with air bnbs from now on.
Curtis Mon, 30 October 2023
Perfect
Curtis Mon, 30 October 2023
Exceptional
John Mon, 4 September 2023
We love it.
Liked: Very good
Disliked: Need a trash can in the kitchen area.
John Mon, 4 September 2023
We love it.
Liked: Very good
Disliked: Need a trash can in the kitchen area.