Residence Inn by Marriott St. Louis Westport Guest Reviews
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|19.7 miles from Saint Louis centre|
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Holloway Thu, 15 July 2021
Cinda Sat, 10 July 2021
Unfortunately I will not stay...
Liked: Meh?not much on this trip. The front desk folks were less than personable. When the fire alarm went off at 2:45 am and the fire department came there were no sirens at all and we asked if we could return to our room the night desk clerk specifically said ?it?s ok. There is a short in the fire alarm on the 4th floor and fire department couldn?t find it. So the alarm company is sending someone to fix it.? My husband and I were in shock and disbelief that an employee would tell a guest it was ok to return to our room when the alarm was still sounding and there was a short in the building?s fire alarm system!!! Not likely I will return to that location.
Disliked: No regular housekeeping!! What the hell?? I was at this location in March 2021 and only stayed 3 nights and I had full housekeeping services! The only notice about the housekeeping services was on the hotel channel?.which I didn?t see until the 3rd night because some people do not watch tv when they travel! When a fresh set of towels were requested by phone I waited for an hour before going down to the front desk and when I I quoted about the towels I was told that 2 towels were provided earlier; after speaking with my husband the two towels were received but one was used as a bath mat and the other as a towel to dry with. I told the front desk clerk I would take the towels myself and he said there weren?t any towels back there [behind the desk]. I told the clerk I was waiting on the towels to take a shower and returned to my room. In less than 10 minutes the clerk brought up a set of towels, but no bath mat! Although it is a shower?a mat is needed to step out of the wet shower on to the tile floor.
Parks Sat, 3 July 2021
Lindsay Fri, 2 July 2021
Liked: Thaw workers were so nice
Deray Sun, 16 May 2021
Good for passing through for...
Liked: Location and free WiFi
Disliked: Bed frame was too big for bed causing it to slant. Refrigerator wasn?t cleaned very well. Still had stains
William Thu, 6 May 2021
Very nice and clean rooms
Liked: Really enjoyed my stay clean and nice. Staff very friendly
Disliked: No smoking
Holland Sun, 2 May 2021
Disliked: It was nice
Stlmom Sat, 1 May 2021
Crystal Tue, 27 April 2021
Liked: Absolutely EVERYTHING!
Disliked: No Complaints
Anonymous Sat, 17 April 2021
Disliked: I Like the pool area for the kids , and the morning breakfast