Residence Inn by Marriott Springfield Old Keene Mill Guest Reviews
Write a review
Write a review
William, Harpers Ferry, visiting Jaxx Nightclub Springfield
Liked: Great; hotel rooms are very nice.
Deshpande Mon, 30 June 2025
Exceptional
Liked: Rooms were so clean and cozy calm
Angelo Mon, 30 June 2025
Very good
Fanja Mon, 23 June 2025
If I could give zero...
Disliked: If I could give zero stars, I gladly would.I booked the Residence Inn Marriott Springfield Old Keene Mill for two nights on Booking.com. I booked and paid at the same time. After a few minutes, maybe half an hour, I received an email from Booking.com asking me to complete the reservation. Distracted, I thought that the credit card payment hadn’t gone through! So I booked again for an identical room, same person (my son), and the same check-in and check-out dates.I immediately realized I had booked twice, I wrote on the Booking.com app and tried to contact the Recidence Inn Marriott Springfield Old Keene Mill. Booking.com replied that they would try to make the property understand the situation, but today they preferred to charge me for two rooms!If you can, choose a different accommodation facility … they are completely lacking in integrity.
Fanja Mon, 23 June 2025
If I could give zero...
Disliked: If I could give zero stars, I gladly would.I booked the Residence Inn Marriott Springfield Old Keene Mill for two nights on Booking.com. I booked and paid at the same time. After a few minutes, maybe half an hour, I received an email from Booking.com asking me to complete the reservation. Distracted, I thought that the credit card payment hadn’t gone through! So I booked again for an identical room, same person (my son), and the same check-in and check-out dates.I immediately realized I had booked twice, I wrote on the Booking.com app and tried to contact the Recidence Inn Marriott Springfield Old Keene Mill. Booking.com replied that they would try to make the property understand the situation, but today they preferred to charge me for two rooms!If you can, choose a different accommodation facility … they are completely lacking in integrity.
Tinaa Sat, 21 June 2025
Very good
Ma. Wed, 18 June 2025
Good
Liked: I arrived late and told me breakfast was until 10:30 and was until 10:00 … first morning I didnt have breakfast… they said I am sorry
Sueblais Tue, 17 June 2025
Superb
Liked: Nice suite.
Disliked: Difficult entrance placement.
Catherine Fri, 6 June 2025
A comfortable stay
Liked: Breakfast is better than average. Rooms are clean. Front desk staff are great. Price was reasonable.
Clinic Mon, 2 June 2025
Exceptional
K Mon, 2 June 2025
This will be my "go...
Liked: Breakfast was hot, delicious and offered a great variety of choices
Disliked: The bed pillows looked fluffy, but weren't...doubling up on them helped, though.