Residence Inn by Marriott Springfield Chicopee Guest Reviews
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|3.9 miles from Chicopee centre|
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Anonymous Sun, 27 October 2019
Liked: Friendly and location
Disliked: Bed was hard not a biggie tho
John Tue, 22 October 2019
Liked: Location to interstate, helpful staff, well maintained facility.
Disliked: Couch in living area not comfortable
Eric Mon, 14 October 2019
Awesome staff, convenient location, nice...
Liked: Every member of the staff we encountered was friendly and helpful. They went above and beyond to be kind to me and my family, especially the kids, and were quick to respond to requests.
Parking was ample, the location is easy to get to, and there are plenty of places to eat around the hotel. The lobby was nicely decorated and a good size. The breakfast was as expected.
The room looked nice, clean, and renovated. The kitchen is extremely handy and the appliances were newer.
Disliked: There were two main issues with the room. 1. The room had a strong food smell that emanated from the bathroom and never went away. We were told by the front desk it could be the smell of food cooked by the previous person, but it never went away, and in fact became stronger. 2. The pullout bed was by far the most uncomfortable thing my wife and I have ever slept in. We both continuously rolled to the middle, and you could feel every bar. We realize a pullout won't be as comfortable as a true bed, but this was way worse than we should ever experience. Finally, the room for the pool was nice and warm, but the pool itself was pretty cold.
Lizmary Tue, 8 October 2019
Richard Mon, 23 September 2019
Courtney Mon, 12 August 2019
Robert Thu, 1 August 2019
Halina Thu, 11 July 2019
Liked: Location was great. Breakfast was delicious but without waffles. Big room.
Disliked: Uncomfortable bed. I had a back pain on the morning. I finished my things fast and back before second night . I wouldn't stay there another night.
Melissa Wed, 3 July 2019
Liked: The breakfast was just okay. Typical free breakfast fare. Nothing special.
Disliked: Did not like the use of plastic plates, cups and utensils. Terrible environmental practice as well as kind of tacky.
Anonymous Sun, 30 June 2019