Name: Residence Inn by Marriott Silver Spring
Address: 12000 Plum Orchard Drive, Silver Spring, MD
Telephone: (888) 420-1641
Rating: 4.25

Superb

Two big problem - 1....

Liked: Two big problem - 1. the tv remote did not work for the two days - no one came to fix it - I had to unplug the TV.2. The man working the breakfast did not care when I showed him how the brown sugar was disgusting with a very dirty spoon that had melted brown sugar on it from people using it to mix their oatmeal - very disgusting - and there was all kinds and a lot of other foreign material in the brown sugar - I showed it to him and he began to dig his finger into the brown sugar to pull out the many many foreign object - that was crazy to see with no gloves - I poured out the sugar in the trash and made him make a whole new cup for customers - and I made him replace the spoon. He was very unprofessional and only did the right thing after I said I would get the manager. He is a very poor representative - and clearly a family member or he would never have this job.
Disliked: Two big problem - 1. the tv remote did not work for the two days - no one came to fix it - I had to unplug the TV.2. The man working the breakfast did not care when I showed him how the brown sugar was disgusting with a very dirty spoon that had melted brown sugar on it from people using it to mix their oatmeal - very disgusting - and there was all kinds and a lot of other foreign material in the brown sugar - I showed it to him and he began to dig his finger into the brown sugar to pull out the many many foreign object - that was crazy to see with no gloves - I poured out the sugar in the trash and made him make a whole new cup for customers - and I made him replace the spoon. He was very unprofessional and only did the right thing after I said I would get the manager. He is a very poor representative - and clearly a family member or he would never have this job.

Passable

Exceptional

Disliked: Everything was great but I believe charging for parking is outrageous.

Very good experience and stsy

Liked: My first time and it was a excellent stay super friendly staff very clean hotel definitely would rey
Disliked: Everything was wonderful

Nice room. Parking is extra.

Liked: I liked the size of my room and the kitchen.
Disliked: I was not happy to find out that I had to pay $12/day for parking in addition to the hotel room when I checked in. I just tried to book another room on the Marriot Bonvoy website and there is no mention of parking fees. The paid parking was an unwelcome surprise. Also, I had trouble with the WiFI and had to call tech support to get it to work.