Residence Inn by Marriott San Jose Campbell

Won’t stay here again

Liked: Location was convenient
Disliked: The carpet was filthy. Wouldn’t walk barefooted and without shoes on. The maintenance team needs a job review. The place needs basic maintenance! I requested room service and never received it. Had to go get fresh towels.

I realize now that people...

Liked: Not sure I understand the negative reviews unless people just have some sort of vendetta against Marriott because this is a very pleasant property My room was exceptional, clean and very comfortable with a nice bed,good shower.kitchen had everything necessary and the property was very quiet. Staff was pleasant and the maids do a great job of making the rooms presentable. I was pleasantly surprised.
Disliked: Well, if I was using the pool, I would be disappointed. It’s very small.

Just ok.

Liked: Convenient
Disliked: The rooms are not well-maintained. The faucet dripped constantly in the shower/tub and the refrigerator was so loud that it was hard to fall asleep.

A very pleasant place to...

Liked: For my purposes the location was excellent (one reason I chose to stay there), breakfast was excellent, the room had everything I could want, the bed was very comfortable. I would have liked a few more places to sit outside .
Disliked: In my room, at least, you should put a grab bar along the length of the bathtub. Maybe you have these in other bathrooms.

On the whole is a...

Liked: I like the little kitchen and the frig but the saucepan they provided is totally burn, and there is no knife provided to cutmeat and no chopping board. Also I like the doggy place which poop bags are provided and trash can there too.The dinning room for breakfast is acceptable, sometimes getting to crowded and need to carry out.
Disliked: My husband has to fix several things !) the entrance door can"t close properly cause a screw is sticking out.2) lots of hair pulled from the drain of the bath tub(totally blocked) 3) we have to request bath towels, paper hand towels trash bags from the office cause the house keeping didn't come as scheduled. 4) this is a pretty old Inn, furniture areold, carpet is dark and look dirty. Room is a bit small and dark,, the couch is too small for a third person to lay on.

Overall good

Liked: Location and cleanliness
Disliked: Door locks wasn’t working properly

Clean and comfortable spot! We’ll...

Liked: The ability to have a kitchen, the room was very clean and the bed was comfortable. The breakfast options were filling. The staff were amazing and very accommodating. We appreciated them immensely!
Disliked: The pool was so super small. The online pics were very deceiving.

Superb

Exceptional