Residence Inn By Marriott San Diego Downtown/Gaslamp Quarter Guest Reviews
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|0.3 miles from San Diego centre|
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Lawrence Sun, 18 August 2019
I'd recommend this hotel.
Liked: I didn't have the breakfast.
Disliked: The desk clerk who checked me was very nice, and helpful, but didn't know how to explain things. I had a specific, unusual problem with the reservation that he solved for me, but even though English was his first language, he seemed only semi-verbal in his efforts to explain what he did and what I should do. Then I asked for walking directions to a place that proved to be right around the corner. He seemed to know where it was, but had a lot of trouble explaining how to get there and had to ask the help of another clerk, who explained the directions easily. I have sympathy for his disability, but he should not have been hired into that particular job. A minor point: The bathroom door is a sliding pocket door. On the doorjamb, the little rectangular piece of metal that serves as a bumper for the locking mechanism was loose and able to rotate on the one screw that was holding it in place. So at one point it had rotated into a position that allowed it to be positioned in the path of the sliding door. At one point, it blocked the edge of the door and prevented me from opening the door from inside the bathroom, even though I had not engaged the lock flange. I figured the problem out and rotated the bumper piece back into its proper position, but it needs to be replaced one that's supported by two screws. That way, it won't be able to rotate out of position.
Tamar Sat, 17 August 2019
Liked: Good location, spacious and clean suite with large comfy bed, most of the time internet was great and when I had a problem was resolved with call to front desk
Disliked: I was not overly impressed with the staff at front desk (has trouble locating a package i received, wasn't offered help with suitcases on check in/out)
Chadwick Thu, 15 August 2019
Anonymous Tue, 13 August 2019
Disliked: The coffee in the room was very weak and it would have been a nice option to have a bold roast coffee at the breakfast. The medium roast coffee served there was weak as well. It would have been nice to have more variety at breakfast too or mix up what was offered each day to make it interesting instead of always the same choices.
Keith Sat, 10 August 2019
Liked: Breakfast was great. Rosa at breakfast area was great with all needs with a smile and good morning. All employees were great with their welcoming and greetings. Location for our plans was a great choice (baseball game and experiencing the Gaslamp).
Wayne Fri, 9 August 2019
Will not return.
Disliked: Bathroom has no vent, it stinks the whole room. Sofa bed is not comfortable.
Wesley Wed, 7 August 2019
very bad experience
Liked: so ok
Disliked: over charge, pushing customer check out
Thavaro Wed, 7 August 2019
Robbert Mon, 5 August 2019
Liked: Location is perfect
Disliked: We had a room for 3, don?t understand how americans think 2 persons can sleep in a Tiny queen bed, Lead then 1.4m wilde, absurd! The sofa in the coach wat terrible, the springs are still in my back...next to that the room was outdated. Staff was nice though
Gregory Sat, 3 August 2019
Liked: Great location in the Gaslamp Quarter! Friendly staff.