Very good

Exceptional

Liked: The front desk staff where so nice and very accommodating!
Disliked: Bed was too firm.

Exceptional

Superb

Awesome experience

Liked: The staff was wonderful , very helpful and gave us tips on what was open during COVID. Very clean , staff was constantly cleaning and disinfecting.

Very good

good stay

Liked: size and comfort
Disliked: room was not cleaned properly ...napkins were on the floor balled up in a corner

Liked: I almost did not book this hotel by a few reviews I saw. It would have been a big mistake. I been too hundreds of hotels and this room by far passed them all up. The kitchen and living area made me feel like a room away from home. Very clean
Disliked: There was nothing I didn't like . The front desk ladies were amazing and friendly and very informative. She was the best

Don't call Brown Bag Breakfast!

Liked: The only plus to the facility was its location. It's right next to the popular San Antonio attractions
Disliked: It is really disappointing that this property is advertised as a "residence" hotel, but it has inadequate parking facilities. The parking lot was full and I was directed to a parking lot as couple of blocks away. The location was awful and I felt unsafe. In my view, the hotel should have made an effort to find a parking location compatible with the hotel rate being paid. I will not consider this hotel in the future due to this. I was also disappointed with the bed and linens. At this price point, I was expecting a more comfortable bed with high quality linens. The bed in my room was of a cheap highway motel bed. Another issue was the breakfast. I can understand that we're in a COVID world and breakfast is not as it used to be, but hotels should not advertise "Breakfast Included" if all they're doing is giving you a brown bag with a banana and a granola bar and call it breakfast.