Residence Inn Sacramento Downtown at Capitol Park Guest Reviews
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|0.7 miles from Sacramento centre|
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Anonymous Sun, 1 December 2019
Liked: It good
Richard Sun, 1 December 2019
Liked: Love you everyday big thumbs-up will stay again staff changes grade easy access beautiful rooms the whole place is just a great experience
Disliked: Loved everything
Angel Fri, 29 November 2019
Great Experience With One Exception
Liked: The ease of access to a lot of what downtown has to offer, not to mention the cleanliness of the hotel itself.
Disliked: We thought that having to pay for parking at $20/night was a little unjust. If someone is spending $200 to stay the night at Residence Inn, the $20 for parking just seems like a little much.
Drew Thu, 21 November 2019
Liked: Great front desk folks...super helpful, efficient at check in etc
Shad Wed, 13 November 2019
Anonymous Fri, 1 November 2019
Richard Mon, 21 October 2019
Do not stay...
Disliked: When I arrived, there was no valet parking, which they use to offer on past stays. Not a huge issue but the price of parking is the same but no valet. Seems like they are trying to maximize profit at the expense of convenience and experience to the guests. I booked my room well in-advanced and requested a city or park view if available. I received a view of the parking garage. No apology or explanation as to why I wasn't accommodated nor was I advised that I wasn't going to be accommodated. I didn't find out until I arrived to my room. Very disappointing and disrespectful. Around 2am my neighbors came crashing through the hallway shouting and clowning around. They kept opening and slamming thier front door which was shaking our bed and wall. They were blasting music in their room and shouting (partying). Clowning around in the hallway while still opening and slamming thier door. I called the front desk twice and the issue was not resolved. Both times I called the young lady at the desk would answer giggling and laughing with her coworkers. Clearly they were too occupied to be bothered by my problem. They continued to blast thier music and party... This was extremely unacceptable. I informed the manager the next morning at check-out all she offered was to cover the parking pass. I spent $220/night and all I was offered/given was $20 off?? This is disrespectful and unacceptable. Clearly they care only about thier money and not guests nor thier stay experience. The party should have immediately been broken up and the guests should have been kicked out if they did not comply. They could have offered to move us rooms for our troubles, but nope. I even checked for vacancies through thier website and there were rooms available. The staff are lazy and only willing to do the bare minimum. Will not recommend this place to anyone and will not be returning.
Tiffany Mon, 14 October 2019
Raul Thu, 3 October 2019
Liked: I like the breakfast and the location
Disliked: Bed sheets and blanket it was wet
T Mon, 23 September 2019
Liked: It was in the best location I could have ever wanted ! Amazing restaurants, the town is so live and positive ! Right across from the park and was able to ride around on the scooters and bikes to enjoy the area. There were just so many things to do and choose from I loved it there ! Loved my hotel, the staff was so friendly. The bar had friendly people and great service ! Beautiful area !
Disliked: Absolutely nothing! I loved everything about this beautiful hotel and the staff and area !!!!! Check in was quick and easy, the only thing was probably the garage charging me $50 a night because the garage did not belong to the hotel. But it was still convenient to get to and from my car if needed.