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Residence Inn by Marriott Richmond Northwest/Short Pump eee - (855) 271-6236
Residence Inn by Marriott Richmond Northwest/Short Pump, 3940 Westerre Parkway, Henrico, VA -(855) 271-6236
Area: Innsbrook
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BOOK ONLINE OR CALL - (855) 271-6236
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (170 Ratings)
11.7 miles from Henrico centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
An outdoor swimming pool and free breakfast are offered at this central Richmond hotel just 3 miles from Short Pump Town Center. Accommodation features a fully equipped kitchen and free Wi-Fi. A living area with a sofa bed is furnished in all spacious accommodation at Residence Inn Richmond Northwest. Cable TV and a work desk are provided. Barbecue grills are available for guests to cookout on the pool deck. Fitness and business facilities are also available. The Richmond Northwest Residence Inn is a 5-minute drive from Deep Run Park and a 15-minute drive from Shockoe Slip. James River Golf Club is 6.5 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` Poolside bar
` separate dining area
` seating area
` vending machine
` telephone
` dishwasher
` alarm clock
` kitchenware
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Kitchen
` Radio
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` Shops on site
` Sofa
` Linens
` Private Entrance
` Air Purifier
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` Electronic room key
` Room windows that open
` Main entrance
` Audible alarm
` Accessibility meeting spaces available
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` Car rental available
` CCTV security in common areas
` Closed-caption TV
` Currency exchange service
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Ironing amenities
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered night guard on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Self-closing doors available
` Separate shower/bathtub
` Accessible route to fitness center
` Spa services
` Toiletries provided
` TTY/TDD compatibility available
` TV & Movies/Shows
` View port in door available
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Sleep comfort items
` Adapter
` Accessible toilet
` Outdoor recreational features
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Parking available (charges may apply)

Residence Inn by Marriott Richmond Northwest/Short Pump Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

Write a review

4

Very Good - 4.0 out of 5

David Sun, 7 April 2024

Very good

4.5

Wonderful - 4.5 out of 5

Verified Hotel Guest Fri, 5 April 2024

Liked: The location and the staff. Everyone I encountered during my stay was very polite, kind.
Disliked: The water would not get hot. It was lukewarm the whole time.

3.5

Good - 3.5 out of 5

Verified Hotel Guest Fri, 22 March 2024

Liked: Hotel breakfast was very good and attendant super nice...did a great job
Disliked: Charged $10 for parking which is ridiculous since its a suburban hotel w/ ample parking. I expect extra parking fees at urban downtown hotel locations, but never at a suburban, non-airport hotel

4

Very Good - 4.0 out of 5

Verified Hotel Guest Fri, 22 March 2024

Liked: The breakfast was nice and hot, area clean, staff nice.
Disliked: A hidden fee for parking. That should be shared prior to the customer selection. Was a disappointment

2.5

Fair - 2.5 out of 5

Verified Hotel Guest Tue, 19 March 2024

Liked: The hotel room was spacious, clean, and had a small kitchen. The free breakfast was very good. Parking was great. Location was good. Staff were incredibly friendly. This should have been a 10/10 except...
Disliked: THERE WAS NO HOT WATER. It was down all weekend. I was told that it was fixed and it _wasn't_. I would stay here again if the hot water heater is working. The lower scores is strictly because I was point-blank told it WAS fixed and it wasn't.

4

Very Good - 4.0 out of 5

Douglas Wed, 28 February 2024

Liked: staff was the best I've ever experienced

1

Poor - 1.0 out of 5

Ericka Mon, 19 February 2024

I didn’t like the stay...

Liked: Location
Disliked: The hot water wasn’t working til we was leaving!

4

Very Good - 4.0 out of 5

Wayne Thu, 15 February 2024

Liked: The hotel was beautifully furnished and clean, however, in some of the rooms there was some water wall and roof damage which seems to now be generating a pest control problem. Yes. Woke day after Valentines Day to a cockroach in the sink area. Rate 7 /10
Disliked: Stated above. Also in room 323 the soap holder in the bathroom glue detached from the wall which resulted us to having change rooms.

5

Exceptional - 5.0 out of 5

Shelly Sat, 13 January 2024

Exceptional

Liked: Very clean, great location, and very nice staff.

5

Exceptional - 5.0 out of 5

Shelly Sat, 13 January 2024

Exceptional

Liked: Very clean, great location, and very nice staff.

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Residence Inn by Marriott Richmond Northwest/Short Pump 3940 Westerre Parkway, Henrico, VA