Tiring

Liked: Location re Richmond Marathon
Disliked: Intrusive street noise, dim lights in kitchen, TV channels blocked out.

Very good

Good

Liked: Very clean and well put together
Disliked: Found a baby cockroach

Fine after the initial hiccup...

Liked: Breakfast
Disliked: We had to wait past our check-in time of 4pm to get our room. Then we were given a room with a urine soaked mattress - not offered an upgrade and had to wait a few hours until a similar room was available. We were not given anything for our inconveniences.

It?s not ideal for a...

Liked: The staff were friendly and accommodating.
Disliked: I did not like that the website advertised parking for a lower price than what I paid. The website did not state that parking would be $21. Was disappointed with this extra expense.

We enjoyed the hotel.

Liked: Friendly staff. Clean & comfortable room. Temperature control.
Disliked: Confusing light switches. What switch turns on & off which light.

Superb

Liked: Rooms were very modern and spacious. Really comfortable beds. The bathroom was especially nice and clean. Well-equipped kitchen. Silent room. Very nice and helpful staff.
Disliked: Breakfast was a bit poor and I missed vegetables.

Exceptional

Great getaway! Enjoyed the city,...

Liked: Friendly, patient and accommodating staff. Spacious rooms with amenities.
Disliked: Homeless people begging around the property., no hotel shuttle, few parking options