Residence Inn by Marriott Richmond Downtown Guest Reviews
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|0.3 miles from Richmond centre|
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John Fri, 22 November 2019
Liked: Location re Richmond Marathon
Disliked: Intrusive street noise, dim lights in kitchen, TV channels blocked out.
David Sat, 14 September 2019
Marc Fri, 13 September 2019
Liked: Very clean and well put together
Disliked: Found a baby cockroach
Anonymous Sun, 8 September 2019
Fine after the initial hiccup...
Disliked: We had to wait past our check-in time of 4pm to get our room. Then we were given a room with a urine soaked mattress - not offered an upgrade and had to wait a few hours until a similar room was available. We were not given anything for our inconveniences.
Jajuana Fri, 23 August 2019
It?s not ideal for a...
Liked: The staff were friendly and accommodating.
Disliked: I did not like that the website advertised parking for a lower price than what I paid. The website did not state that parking would be $21. Was disappointed with this extra expense.
Mary Sun, 18 August 2019
We enjoyed the hotel.
Liked: Friendly staff. Clean & comfortable room. Temperature control.
Disliked: Confusing light switches. What switch turns on & off which light.
Anonymous Sun, 18 August 2019
Liked: Rooms were very modern and spacious. Really comfortable beds. The bathroom was especially nice and clean. Well-equipped kitchen. Silent room. Very nice and helpful staff.
Disliked: Breakfast was a bit poor and I missed vegetables.
Robin Tue, 13 August 2019
Kimberly Mon, 12 August 2019
Great getaway! Enjoyed the city,...
Liked: Friendly, patient and accommodating staff. Spacious rooms with amenities.
Disliked: Homeless people begging around the property., no hotel shuttle, few parking options
Vanda Sat, 27 July 2019
Liked: The staff was very professional and friendly. The food and drinks was extremely delicious.
Disliked: That we couldn't change our room because we booked it on Booking.com