Residence Inn by Marriott Portsmouth Downtown/Waterfront Guest Reviews
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Carrie Thu, 29 May 2025
Very good
Sherri Fri, 23 May 2025
Superb
Vicki Fri, 23 May 2025
Exceptional
Liked: Breakfast exceeded expectations. Shops, restaurants, were in walking distance. Pool was clean.Dog friendly.
Disliked: Pull out couch was not comfortable.
Burchill Sun, 18 May 2025
Frustrating
Liked: Location
Disliked: Family member I was traveling with was on crutches. I called ahead to ensure there would be assistance available to assist with luggage. Upon arrival, there were no carts available and the valet wouldn’t check inside. Once inside, front desk would not help get us one. Same happened when leaving.
Susan Thu, 24 April 2025
Mostly fun.welcoming
Liked: Very sleek modern finished
Disliked: Hassle getting late checkout
Mary Wed, 23 April 2025
Very good
Liked: The construction in the lobby was annoying for both check in and breakfast. Also we had really noisy neighbors that woke us during the night.
Page59 Wed, 16 April 2025
Avoid that place
Liked: The location is a plus, Equipment is a plus
Disliked: Our stay was a disaster: 1. the hotel is being heavily refurbished and they announced with an email at the very last minute, while I could read in the lobby that the heavy work has started in March 2. Our room on the 5th floor was close to the restaurant air extraction shaft: a permanent rumbling goes on in the room night and day. It sounds like traveling in the belly of a boat.I went downstairs to complain to the lobby: first they were aware of the problem and acknowledged the issue, second they told me the hotel was fully booked and there was no alternative.I have notified the desk in the morning during the check out and it was the same two points: aware, sorry, no alternativeIt is one of the worst places I have ever stayed in and it was an embarrassment to drag my family in such a dodgy enterprise. A hotel with a certain level should know when *not* to book a room. Here they make a small profit but ruin their reputation. That's a disgrace
Kayla Mon, 31 March 2025
Passable
Disliked: The bathroom smelled like urine and the tub was dirty, had soap stains all in it. The carpet in the living room was torn and very worn.
George Sun, 30 March 2025
Comfortable other than the midnight...
Liked: There was a person knocking on our door in the middle of the night and wouldn’t stop. She tried opening the door handle several times which was very unnerving. After two calls to the front desk, they figured out they had double booked our room and claimed it was a mix up with names.
Jennifer Mon, 24 March 2025
Good stay!
Liked: Location. Friendly staff. Good breakfast.
Disliked: The pullout bed was absolutely HORRIBLE. There was no WAY anyone could sleep on it. The only reason we reserved the suite was so we could have 2 beds.