Residence Inn by Marriott Philadelphia Willow Grove Guest Reviews
Write a review
1.1 miles from Horsham centre |
Write a review
Susan Tue, 30 April 2024
Good
Liked: Just like home.
Disliked: The breakfast is boring. No housekeeping.
Dorene Fri, 26 April 2024
Look forward to staying there...
Liked: Nice pet friendly stay, plenty of space to walk your dog. Breakfast was great, nice variety We loved the size of the roomWe would stay there again
Disliked: Grass needed cutting out side
Murad Mon, 22 April 2024
I have never seen such...
Disliked: The staff was really the worst. I left my Airpods in the room and then realized that I left them in the room. I called the staff in the reservation and they said we would check and get back to you. They didn't get back to me and I called them after that day they said we couldn't reach out to our housekeeping staff and we would ask them at 3 pm. They never called me back and I called them again a couple of times and they never answered me. I have never seen this kind of staff before. I had just one simple question: Did you see my Airpods or not? If not then tell me "No, we haven't found them". It shouldn't take 2 days to figure out and reach out to housekeeping guys.
Mairc Wed, 10 April 2024
room was spacious, clean and...
Liked: see below response.
Disliked: way too crowded in such a small space. really couldn't get to anything at all given how crowded and disrespectful and ignorance of those people in the area that just had to fill their pockets and get to everything, so we went to a diner. that was a big disappointment.
Joshua Mon, 1 April 2024
Exceptional
Liked: I have stayed in this hotel quite a few times over the last few years. about a half dozen times over the past few years and I have found the staff to be above and beyond helpful, generous, friendly and focused on making my time there comfortable and easy. it has become the only place I stay when I come to that area two or three times a year.
Deborah Thu, 28 March 2024
My overall experience was wonderful.
Liked: NA
Disliked: NA
Schuman Mon, 18 March 2024
Good
Anthony Wed, 28 February 2024
Exceptional
Verified Hotel Guest Tue, 20 February 2024
Liked: It met my expectations. Was clean. The staff was nice and it was quiet.
Disliked: Nothing in particular. Did have an issue with locking the door but that may have been a user problem.
O’shea Tue, 20 February 2024
Exceptional