Residence Inn by Marriott Philadelphia Willow Grove

Exceptional

Overall room nice but need...

Liked: The room was great. Front desk friendly.
Disliked: The pool was dirty from storm previous day.Unable to enjoy the courtyard Sunday morning because of workers with leaf blower and edgers running.Breakfast ran out of pancake batter to make waffles and no syrup

Not going back!

Liked: Unfortunately we don’t have many positives to share.
Disliked: It didn’t feel clean and also felt dated. Not a fan of doors that open to the outside. The breakfast experience was abysmal. Full room and all the trays were empty, including coffee. They seemed seriously understaffed. We didn’t bother with breakfast the second day.

Nice and homey!

Liked: I liked that the room had a kitchen inside. I now know that if i am in the area for an extended stay I can bring food to not spend so much money on eating out! There was also a form in the room to fill out if you want groceries delivered to your room and cost would just be added to room which I thought was awesome. Felt homey.
Disliked: I did not realize how big the property was and got dropped off at the front desk. I had to do some walking to get to my room (nice walk) but could see if being a bit of issue for anyone not as mobile or in the snow. There are parking spaces around to drive to the rooms if you have a car though!

Exceptional

Big room bad breakfast

Liked: Rooms were very spacious and clean. It was quiet.
Disliked: The layout of multiple buildings was odd. As a solo female traveler, being placed at the back of the facility and with poor lighting, I was concerned a bit for safety. Also, there was no elevator and I was on the 2nd floor. Also, breakfast was bad. The hot food was unpalatable. No coffee was available the entire time I was there. And no one checked it.

It was a clean, good...

Liked: It was quiet and clean
Disliked: It was dated inside. Lighting in room was very dark. Desk people spoke too quiet to hear. Check out via app was down.

Disappointing

Adequate but not memorable

Liked: Sole staff member we encountered was nice but not very informative about room location, facilities Room itself was very nice
Disliked: No WiFi available Strange layout with poor guidance to room TV antiquated and barely functional