Residence Inn by Marriott Palo Alto Mountain View Guest Reviews
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Anonymous Tue, 22 July 2025
Pleasant
Corson Mon, 21 July 2025
Pleasant
Mlb123 Thu, 26 June 2025
Great place! Best location and...
Liked: The location was great! Staff are very helpful and friendly, esp. Zack and Britney. Rooms are clean and comfortable.Great place.
Disliked: None! Everything is good.
Jimenez Wed, 25 June 2025
Exceptional
James Tue, 24 June 2025
Good
Liked: I liked that the kitchen had all utensils needed for an extended stay. For up to 4 people.
Disliked: The pull out couch was in need of repair or replacement. Center was collapsed.
Yixiao Mon, 23 June 2025
Exceptional
Liked: Fully stocked kitchen and nice clean room
Wanvadee Sat, 21 June 2025
Superb
Raquel Thu, 19 June 2025
Exceptional
Yixiao Wed, 4 June 2025
Exceptional
Mariana Mon, 2 June 2025
Horriblele experience!
Liked: Location only
Disliked: It was a nightmare. Poorly trained staff and no Manager available on Saturdays during checking time. Let me make clear: I would rate “0” if it was possible. The place is going through renovation and does not notify clients prior to stay such a pool that is not working ( but advertised) during beginning of summer, the AC inside the rooms not working, bathtub does not work, there is no acessibility support. Rooms for families are upstairs without elevator. Walkways are not acessible, port lightening during nighttime to get to your room. If you call service room they will continuously hang up on you and when you can talk to them no service room is available for towels or anything else… front desk has not authority or access to any changes in their system while a manager is gone, which makes themUnable to solve clients issues… Horrible place! Horrible service..