Residence Inn by Marriott Newark Silicon Valley

Musty smell and rowdy guests

Liked: Great amenities, convenient location, good breakfast, friendly staff.
Disliked: Musty smell in hallways and rooms. There was a large party, 15-20 adults and 20-30 children and teens taking over the entire pool area. One family was a guest and the rest were friends and family from the area they invited over. They were up until 12:30am drinking and playing loud music. They used both BBQ’s, all but one table, the whole fire pit area, and they were playing so rowdy in the pool that we didn’t feel safe being in there. Every table, chair, and towel around the pool was soaked from their rough housing in the pool. What is worse is that they were related to a staff member so their behavior was allowed to continue regardless of how it affected all other guests.

Superb

Superb

Liked: The room was clean with everything we needed.
Disliked: There were 4 of us so the kids slept on the sofa which had not been made. I did not expect to make the bed myself. There was only one pillow for the sofa. Overall not such a big deal just surprising.

Very good

Very happy as I got...

Liked: Breakfast: Quality of food. Unlimited supply. Coffee options. Fresher and healthier options.Staff were all very friendly and helpful
Disliked: Breakfast: Slightly limited range for the hot food which wasn't consistent from day to day, but not a major issue for me.Second lift wasn't working the whole time I was there, which was a bit frustrating.

Overall, my stay was disappointing...

Liked: Staff was very helpful
Disliked: While I appreciated that the staff allowed me to check in early, which I’m genuinely grateful for. But my overall experience at the property was disappointing. The building could use a deep cleaning; the hallways had a strong smell of urine, and the carpets in both the hall and my room were noticeably dirty. The bed was old and sagging, making it uncomfortable to sleep on.On Saturday, June 28th, a birthday party took over the pool area, with more than 10 unsupervised children and no adult or lifeguard present. The party lasted from around noon until 10 p.m., making it difficult if not impossible for other guests, including myself, to enjoy the pool. It was frustrating to have this key amenity essentially unavailable due to lack of oversight.

Very good

Liked: The proximity to the freeway and key commercial establishments,

Exceptional

Liked: Fantastic breakfast, loved the breakfast sandwiches and quiche (flavors vary each day). Loved the iced coffee and option of oat milk or soy! No complaints about the room. Receptionist when I checked in was very friendly. In the evening you can sometimes smell people cooking their dinner when walking to your room, but I could not smell anything in my room, so it was fine!

It had everything for our...

Liked: Everything was great. The rooms were very comfortable, the fitness center small but nice and the pool area was maintained.
Disliked: The only thing that could’ve made it better was if all the elevators were in service. We’d have to wait long for the elevator every time we were going anywhere.