Residence Inn by Marriott New Orleans Metairie Guest Reviews
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Write a review
Kelley Tue, 19 August 2025
I had a bad and...
Liked: Breakfast was included with the stay.
Disliked: This was a work trip, so I had to leave early, and the hotel staff became upset when I fixed myself a breakfast to go. Since I had to be at work at 6am I came in and got a coffee and breakfast. Well on the weekend the hotel serves breakfast at 7am. Monday to Friday breakfast is severed at 6am. I asked the staff that since I'm staying at the property and had to leave for work could I or the staff make me a breakfast to take with me. The owner of the property was at the desk and brushed me off and stated no. The lady who prepared the breakfast also had an attitude.The washing machine was broken at this hotel, and you had to walk to another hotel to wash your clothes
Ricardo Thu, 7 August 2025
Very good
Shawn Sun, 3 August 2025
Exceptional
Sara Wed, 30 July 2025
It served it’s purpose but...
Liked: The property was located in between plenty of places to eat and right by the mall
Disliked: The bed was sooo uncomfortable and the Fruniture was very dated. I stay at residence inns all the time and this was by far the most dated, raggedy one that I’ve been at.
Renee Thu, 17 July 2025
Staff not accommodating of sewage...
Liked: Amount of space
Disliked: Awful raw sewage smell on the 2nd floor and throughout our room.
Brandy Sat, 5 July 2025
Great! Loved the city.
Liked: Amenities, comfort, staff
Disliked: Couch had stains on it, bathroom shelves were broken and hanging aloof from the wall, hair dryer was broken and glued back together - so I didn’t dare use it. Other side of facility was under remodel and construction so hopefully they are updating all units to look better.
Paul Sun, 15 June 2025
Very good
Tanesha Mon, 26 May 2025
Exceptional
Anonymous Mon, 26 May 2025
Breakfast was delicious. Desk attendants...
Liked: Good location.
Susan Mon, 5 May 2025
Very good
Liked: Comfortable room, comfortable bed
Disliked: Price was high