Residence Inn by Marriott Monroe

Will NEVER stay here again!...

Liked: Location
Disliked: The AC in our room was not working and it was EXTREMELY HOTT!!!!! The floor (carpet) was SOAKING WET! The hotel and rooms smell musky (probably from the carpet staying wet after they “shampoo” them or the fact that dogs are allowed. Room rates were OVER PRICED due to events in the area & You definitely do not get what you pay for! VERT DISAPPOINTED!!

Superb

Liked: The living area was nice and comfortable. The room was nice and cool when we arrived. Everything was clean. Check in was easy. The clerk was friendly.
Disliked: The bedroom was small. I realize it was just to sleep but maneuvering around the bed was tight. The reservation was a king suite. But the bed was a full size. We slept comfortably but it was very close quarters. Accessing the parking lot was not a straight entry. Some of the USB ports did not work.

Unreliable

Liked: Nothing
Disliked: I didn’t stay there. I booked and they overbooked so I had no room so I had to leave my party and stay 15 minutes away.

Overall, the hotel was great,...

Liked: Upon arrival the staff was very friendly. The room was spacious and clean; exactly what we needed after a long day’s drive.
Disliked: While the hotel is pet friendly, there didn’t seem to be a designated area for pets outdoors. With the hotel being next to a major highway and pets needing space to run and take care of their business, it would be nice to have a fenced area where we can supervise our pets while they enjoy their outside time.

Good

Love the staff, very professional

Liked: Everything was perfect, would definitely stay there again!!

Pleasant

Exceptional

Exceptional