Residence Inn by Marriott Miami Beach Surfside

Very good location, steps away...

Liked: Great location. Good price for value. Nice welcoming gesture of 20 US$ per day voucher (excluding tips and tax) for food or soft drinks at their bar/pool. Good breakfast. Beach towels always provided upon request, 2 chairs pero room if available.
Disliked: It was always hard to tell when was the cleaning of the room scheduled. They can come morning or late afternoon, you never know. Since we waived cleaning the first day, we kept asking for support the second day - they finally came to clean late afternoon, and even forgot to re-stock and provide towels. No flexibility at all in certain rules and services.

Pleasant

Disliked: Most of the staff members were a bit rude, it seems like they didn’t want to help more than necessary. They just wanted to take you out of the picture.

Pleasant

Bad

Disliked: I think there is someone working there whos a scammer, when i checked in they told me they need 200 USD as refundable deposit and then took 200 twice claiming that the system didn’t charge the first deposit !!! when I already showed the guy working in front desk my bank statement. And now after like 1 month after the check out they are trying to charge my credit card 200 USD again… be careful

Good place, Great Location. Comfy...

Liked: Location, the room was very comfy with the Kitchenette ( you have to ask for pots and pans). Cleaning was good. Bikes available. Good ( basic) breakfast.
Disliked: To pay for parking ( I looked for Parking included in booking), bikes provided a little old, does not have cooking utensils like cooking spoons. They provided chairs and towels for the Beach but not an umbrella. 30 usd charged dayli to use in chairs, towels, drinks and food ( even if you don’t use it)

Good

Liked: The hotel is good. Very clean, friendly stuff, comfortable room. We arrived early in the morning, stuff offered to have a breakfast for free while the room is being cleaned which is nice. Location is good for families, quite and peaceful, 3 mins walking to the beach
Disliked: I was told 300$ deposit should be back within 4 working days, however 8 working days are over and still no return. Daily 30$-Vouchers system is a bit weird for me, never seen like that in any hotel

Very good

To sum it up, pay...

Liked: Location
Disliked: Television remote didn’t work and Shower leaked, when I told the front desk they sent someone who didn’t speak English. The remote was not fixed and all he did was tighten the shower handle so hard that when I went to shower I couldn’t turn it so I had to call him again. After I showered it just continued to leak again. The Toilet also made crazy noises when it was flushed. No body lotion in room

Superb