Name: Residence Inn by Marriott Lubbock Southwest
Address: 6415 62nd Street, Lubbock, TX
Telephone: (888) 420-1644
Rating: 4.25

Residence Inn by Marriott Lubbock Southwest Guest Reviews

Overall Average Score:

Excellent (4.3 out of 5)

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Exceptional

The room was spacious it...

Liked: N/A
Disliked: The bath tub was not cleaned properly there were some pubs in the bath tub and also behind the TV in our room there was a old water bottle and trash as well

Overall. great room and food....

Liked: Everything was great until, I noticed oneChocolate milk was expired. My child said it tasted different. Sure enough, noticed it was 4 days expired. Checked the rest of milk available and seems they missed one. I discarded the bad one.

Superb

Liked: Loved the location, the bed was pretty comfortable and staff was friendly

Superb

Liked: The bed was super comfortable. The breakfast was hot and good. The roomHad a lot of space
Disliked: The front desk staff could’ve been a little more friendlier

Awful experience- won’t be back.

Liked: Room size
Disliked: The light bulbs needed to be replaced because they were burned out. Barbara at front desk said they didn’t have any replacements. The waffle batter was rancid. The bathroom was dirty. The kitchen trash had a wine bottle still in it from the previous guest. There was a sex toy in one of the drawers. The employee named Barbara was extremely rude to multiple guests over a period of 2 hours while I was working in the lobby.

Rooms are nice but there...

Liked: The rooms were very nice.
Disliked: There was no hot water. I showered at night and the water was warm at best. I tried again the next morning and the water never even made it to warm. Maybe they were just having issues with the water during my stay.

It is my favorite place

Liked: The location and size of room
Disliked: There was small blood stains on the comforter

Exceptional

Liked: The room was so clean and the full kitchen was great!!!

Definitely would stay here again!

Liked: Great location! We booked a double queen suite and the accommodations were very nice! The breakfast was really nice and it included Gluten Free muffins which was perfect for my wife who has celiac!
Disliked: The only negative was the shower curtain. I know, kind of an odd thing to complain about. But, it was either installed too high, or the curtain ordered was too short. The bottom landed right on the top edge of the tub. It was impossible to keep it inside the tub, so water got all over the floor. We had to use extra towels to soak up what spilled over.