Residence Inn by Marriott Louisville East/Oxmoor

Exceptional

It was a very safe...

Disliked: Personally I didn't care for the sausage and scrambled eggs but I appreciate that except for a full service restaurant it was as one would expect.

Exceptional

Exceptional

Good but not wow factor

Liked: The room was a bit smaller than I expected but still very nice. It was a bit crowded outside in the fire pit area and pool which was disappointing especially since the fire pit had a cage in it and the picture of roasting marshmallows was inconsistent with our experience. But overall they had a good time.

Exceptional

Exceptional

Superb

Very good

Liked: The suite was great with table seating. Having dishes, glasses, silverware, and kitchen tools available in the suite was quite helpful. Complementary breakfast staff were friendly and helpful. Breakfast had a good assortment, and coffee was fresh and hot.
Disliked: Arrived early around 2:30 and tried to check in early. Was invited to sit in the lobby and wait. I drove around and found things to do for about an hour. Came back and waited in the lobby at 3:30. Did not get a room until 4:03 after desk clerk called to see if room available. Was then told that it had been ready for a while but not "entered in the system."