Residence Inn by Marriott Los Angeles Pasadena/Old Town Guest Reviews
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|0.5 miles from Pasadena centre|
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Corrie Mon, 19 July 2021
Wesley Fri, 9 July 2021
Liked: Almost everything
Daniel Mon, 5 July 2021
We loved it
Liked: My wife and I were very pleased with the facility in general but even more with the studio and outdoor patio and activity
Disliked: A little pricy
Arleen Thu, 1 July 2021
Too much pet hair in...
Disliked: There was way too much pet hair in the rooms!! We had to request a room change because of the amount of pet fur in the first room. It was still an issue in the second room. They need to have rooms that allow pets on one side of the hotel or on particular floors and have separate areas for no pets allowed. If you have allergies I would suggest you look elsewhere!
Keven Thu, 1 July 2021
Anonymous Wed, 30 June 2021
Liked: Everything but the breakfast....
Disliked: Our stay was very good and the accommodations were very good and clean but the breakfast was horrible....
Ron Thu, 27 May 2021
Lacking in guest service, with...
Disliked: Their air conditioning was not working. They had to bring an additional fan to the room because one was not enough. I was not informed at checkin that AC would not be working. When asked to change rooms after finding out their AC was not working, FD staff said other rooms did not have AC as well. Complimentary breakfast was pre-made sandwiches that did not taste good. Coming from Las Vegas where the hospitality industry is exceptional, this hotel was lacking in their guest service. Also if I am coming from almost 100 degree weather, I WOULD LIKE AC!
Anonymous Fri, 14 May 2021
Melissa Thu, 13 May 2021
Liked: The room was very spacious and clean. The staff was extremely friendly.
Disliked: The air conditioning in the room did not work at all. Called front desk for help. Said they would look into it. But problem was never addressed.
Steven Tue, 11 May 2021
city get away
Liked: i loved that it had a kitchen and a working desk with a street view, the construction on the the view not so good over all great hotel. loved how it had hand sanitizing wipes.
Disliked: the ac unit wasnt working properly, it would of been nice if it did. and it be nice if the room had more pillows thats very important and more towels.