Residence Inn by Marriott London Kensington Guest Reviews
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Write a review
Ajay Sun, 22 June 2025
Underwhelming
Liked: Location
Disliked: Air conditioning did not work and the staff was not helpful at all. One of the elevators did not work either and it took sometimes 10 mins to get onto the lift. Break fast was stale and very ordinary.
Christopher Sun, 22 June 2025
Good
Jordan Sat, 21 June 2025
Exceptional
Ivana Sat, 21 June 2025
Superb
Liked: Excellent location,spacious room,excellent for families with kids
Disliked: Since it was quite hot in London,the air condition in the room was not cooling the best.
Robinette Sat, 21 June 2025
Pleasant
Aj Sat, 21 June 2025
Exceptional
Nichola Sat, 21 June 2025
Very good
Liked: Great location
Disliked: Beds were not great. Air conditioning in room not working and couldn’t be fixed.
Gouri Fri, 20 June 2025
Very good
Liked: Exceptional staff specially af the front desk. Very helpful.
Disliked: There are 2 very slow lifts and 1 stopped working for 2 days. Quite painful getting to the 8th floor
Chandru Thu, 19 June 2025
Had a poor experience with...
Myset Wed, 18 June 2025
Verry good and safe locatioon
Liked: Beds, Hotel Location
Disliked: High prices at the restaurant and 24/7 shop1. Contactless/Card payment (Google Pay, Physical Card) payment does not work. Money took from the card and blocked for ~ 30 days until return.2. Only one elevator, the other was not functional3. Cleaning into the rooms and restaurant.4. Shower hot water without pressure after 9 PM at level 8, almost impossible to use the shower.