Residence Inn by Marriott London Kensington Guest Reviews
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Jonathan Wed, 23 April 2025
Superb
Liked: Friendly and helpful staff.
Disliked: Elevators were not working well and in insufficient for the number of guests
Amy Wed, 23 April 2025
Overall a nice stay, just...
Liked: Friendly staff, very helpful
Disliked: The room we were given was not like the photos. The positioning of the mirrors and plugs were obstructed by a large pillar or not near a plug socket.The plug sockets were not very safe (making a noise) and there was none on one side of the bed.We made a request for extra towels and milk, the staff member who bought these to us entered our room unannounced.
Taheera Tue, 22 April 2025
Superb
Disliked: The water in the shower and sink took a while to warm up, but once it did, pressure was good.
Georgios Tue, 22 April 2025
Fair in general
Liked: The breakfast the location and the staff in breakfast area
Disliked: Mainly cleaning in room , dirty areas full of dust and not comfort sofa bed …. They sound equip and a toilet brush in bathroom to avoid cleaning toilet bowl with the shower phone ……We had arranged a birthday cake on Sunday 20/04 and was not available as promised during breakfast … we’re told to wait and till 11:30 nothing presented ..At afternoon when returned found ( a supermarket cake ……… ) at a size as attached pic . Also our friends rooms not ready on time .. they had to wait for 1 1/2 to get in room on arrival …. No cleaning culture at all in rooms …… other areas found ok … The ladies in Breakfast room very professional!
Tomislav Tue, 22 April 2025
Hotel to recommend, everything you...
Zul Tue, 22 April 2025
Superb
Andrei Mon, 21 April 2025
Good hotel, great breakfast.
Liked: The breakfast was very high quality and diverse. The personnel was also always happy to help and friendly.
Disliked: The room could have be cleaner. There was a lot of dust on the floors and shelves. And the bathroom faucets and shower needed some more thorough cleaning.
Victor Mon, 21 April 2025
Passable
Agata Mon, 21 April 2025
Great value for money
Liked: Good value for moneyNext to TescoWalking distance to main museums (25-30 min)Decent breakfastNice personel
Disliked: The room was not very cleanNeither were tables at the breakfast restaurant But this is truly my only complaint ;)
Ian Mon, 21 April 2025
Good