Residence Inn by Marriott London Downtown Guest Reviews
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0.6 miles from London centre |
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Ghazal Sun, 9 March 2025
Passable
Liked: It was clean
Disliked: Toilet flush had some issues. The water kept running.The front staff was not professional. She kept calling me mister. When we were checking in, it took forever for her to figure out my reservation because it was made on booking.com. Even though she had my ID and my credit card and was informed that I made the reservation, she kept asking my husband questions instead of asking me that was standing right in front of her. She was much more interested in what my husband had planned instead of figuring out her work and get us our room. That was unprofessional. And when I tried to check out, the other girl called me Mr…. Ok! I corrected her and she just carried on without saying anything. This was a very strange behaviour. Makes me wonder.
Tony Mon, 24 February 2025
Disappointing
Williamson Mon, 24 February 2025
Exceptional
Devon Wed, 29 January 2025
Pleasant
Daniel Wed, 15 January 2025
Excelent
Liked: Excelente Staff, good location and big apartments.
Olalekan Fri, 10 January 2025
Good welcoming environment
Liked: Continent
Disliked: Clean
Jon Fri, 10 January 2025
Exceptional
Rabih Thu, 2 January 2025
Very good
Liked: Cleanness of the property and the surrounding area.
Disliked: The fees of the parking!
Nicole Wed, 1 January 2025
Underwhelming
Liked: The staff were all pleasant and professional. Breakfast was great, good options, hot and cold and room was large enough for several families to sit with one another.
Disliked: The room we had was terribly drafty. The bed is not king size in a king sizes studio. There is no comforter for pull out couch and when we asked for one all they could give us was more sheets and a brown coverlet that had a holes in it. The small bathroom had a large vanity squeezed in to an angled wall so you could not reach or stand over the sink - terrible design. We had to ask for too many things from front desk that I expected to find in our room upon arrival ( more blankets, more towels ( 4 of us), dish towels and items to wash our dishes etc .
Sharon Mon, 30 December 2024
Exceptional
Liked: The staff was kind, friendly, and very accomodating. .