Name: Residence Inn by Marriott Kingston Water's Edge
Address: 7 Earl Street, Kingston, ON
Telephone: (888) 420-1655
Rating: 4.25

Residence Inn by Marriott Kingston Water's Edge Guest Reviews

Overall Average Score:

Excellent (4.3 out of 5)

Write a review

Staff at check in were very friendly and helpful. During breakfast the next morning, staff were efficient and very helpful.

Liked: The cleanliness of the room.
Disliked: Nothing.

Passable

We’ll definitely return!

Liked: Residence Inn by Marriott is always a great place to stay but, we especially appreciated their effort to accommodate us for an early check-in time. Thank you!
Disliked: All good! :)

Pleasant

Liked: Location of hotel is good. Breakfast is alright.
Disliked: I make the booking for 2 rooms via booking.com. Booking.com has claimed from my credit card of $596.10 on Jun 8 2025 Receipt # 5253190576. The front desk staff claimed that I paid for only 1 room and need to claim $410 from me. I had no choice but to agreed for the hold. I explained that I had paid for two rooms. She ask me to wait to clarify with the manager the next morning. When I checked out, front desk did indicate that I had paid for the rooms via booking.com. However I still see the hold of $410 on my credit card as pending. Please sort out the error and make sure I am not double charged.