Residence Inn by Marriott Killeen Guest Reviews
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1.5 miles from Killeen centre |
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Ferry Sun, 10 March 2024
Good
Disliked: Was locked in my room because the door-handle broke off. Could not reach the front desk and the hotel’s phone number which was on the sticker on the phone in the room was out of service. During an emergency this could have been a big issue.Other than this my stay was fine.
Daniel Thu, 15 February 2024
Good
Liked: The room layout.
Disliked: The room had a smokey or musty smell to it. There was never anyone present at the front desk or at the buffet breakfast.
Arianna Wed, 3 January 2024
Liked: Nothing honestly
Disliked: They were rude hotel was absolutely disgusting like nobody ever cleans that hotel and the rooms were so so nasty I couldnt even sleep! The breakfast was old and gross too!! How are they even open?!?
Rosetta Wed, 27 December 2023
Almost perfect stay
Liked: Location was perfect and general cleanliness of the facility was great. Met some wonderful people and front desk staff was friendly and helpful.
Disliked: The housekeeping staff failed to clean our room, empty our trash nor bring us fresh towels. Even when asked to "just empty the trash", it fell on deaf ears. We left and came back and the trash was still over flowing in our room.
Carlos Thu, 21 December 2023
We are pleased and will...
Liked: Great location. We had a room on the first floor and it was spacious, clean, and conveniently located next to an exit close to our parking space.
Jeffrey Wed, 20 December 2023
Liked: The free breakfast was good as well as late checkout to 1 pm for free. The lobby TV is nice to watch sporting events. Service Dog friendly.
Disliked: The room we were assigned was beginning to show some wear and tear for a 3 star hotel. Not as nice as other Residence Inns we stayed in the Austin area. I would pay no more than $--- bucks per night total. We paid a great rate of --- +tax = --- night.
Nillie Thu, 26 October 2023
Next visit I would like to stay residence inn by Marriott
Liked: I like everything about this suite because it was handicap accessible and my husband was able to shower and use toilet. The room serves was great. The female housekeeper that cleaned our room while we were there did a wonderful job and she made a little rose from the toilet paper and when I went to the bathroom after she left and seen that I couldn't do anything but smile and say a touch of class. What a sweet and caring housekeeper. All the housekeepers was friendly and kind. The restaurant cook for the week was wonderful and kind just making sure everyone had what they needed just excellent.
Disliked: The laundromat only had 1 working washer which made it difficult to wash your clothes.
Nillie Thu, 26 October 2023
Next visit I would like...
Liked: I like everything about this suite because it was handicap accessible and my husband was able to shower and use toilet. The room serves was great. The female housekeeper that cleaned our room while we were there did a wonderful job and she made a little rose from the toilet paper and when I went to the bathroom after she left and seen that I couldn't do anything but smile and say a touch of class. What a sweet and caring housekeeper. All the housekeepers was friendly and kind. The restaurant cook for the week was wonderful and kind just making sure everyone had what they needed just excellent.
Disliked: The laundromat only had 1 working washer which made it difficult to wash your clothes.
Verified Hotel Guest Tue, 24 October 2023
This guest did not leave comments about this hotel.
Mariza Tue, 17 October 2023
Exceptional
Liked: Everyone was very nice and accommodating!