Residence Inn by Marriott Kansas City Downtown/Convention Center

Very good

Liked: I liked being so close to the streetcar on Main (free to ride- comes every 10 minutes!) and it will be even better when it is extended south to Country Club Plaza.

Exceptional

Exceptional

Liked: The Staff was helpful and friendly

Exceptional

Liked: Everything was great! We were first meet by the pleasure valet, who polite and accommodating. The front desk staff were polite and ready to answer questions. The hotel was gorgeous and the room with view was awesome.

I will never stay there...

Liked: The suite was nice and the big sleeper couch was nice.
Disliked: It was valet parking only charging an additional $35, it was not made very clear on their website about that. I did not like valet parking at all. And when I got my car back, my window that was broke had been rolled down and they broke it worse now it won't stay up. They did not even apologize, they said they didn't do it, which was a lie. I contacted the hotel and parking.com about it and neither one even replied.

Outstanding

Liked: The staff was wonderful and the location and all aspects of the hotel were outstanding. Thank you!
Disliked: All good!

Exceptional

Liked: Breakfast included and the small gesture of popcorn and a cookie checking in makes a lot of difference for a family that I traveled several hours to get to this destination. The front lobby was clean.

Overall, I had a great...

Liked: The location, staff and breakfast was wonderful. The room was well organized.
Disliked: I asked for a smoke free and pet free room. There was a subtle odor in the room that caused my allergies and asthma to be worse unsettled. When I left the room for long periods of time, I felt better.

Very good