Residence Inn by Marriott Kansas City Downtown/Convention Center Guest Reviews
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|2.5 miles from Kansas City centre|
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Anonymous Thu, 16 November 2017
Mekeya Mon, 13 November 2017
Overall my stay was amazing!
Liked: I loved everything about this hotel except the front desk employee who assisted me when I first arrived.
Disliked: When I first arrived at the hotel the young African American lady at the front desk who wore glasses with the mole on her face was very very unprofessional! I stood at the front desk for about 3-4 minutes before being helped while she walked back and forth behind the desk complaining to another co worker about being at work and how she was ready to get off because she didn't want to be there. When she finally decided to assist me she was very rude, unprofessional and when asked a question, rolled her eyes and responded with an attitude. I had to go back outside to my car to grab something and when I returned she was assisting another young lady she was rude too as well. While waiting I was approached by a very very nice young man (employee) who asked "have I been helped" he assisted me and checked me in,in no time, explained everything clearly and was very professional. Kudos to him!
Jill Tue, 31 October 2017
Liked: Location, clean
Jennifer Thu, 19 October 2017
We had a great time!
Liked: Space of the rooms. Breakfast was delicious every morning!
Disliked: The gentleman who checked us in was rather stiff and wasn?t very welcoming.
James Wed, 18 October 2017
Anonymous Sat, 23 September 2017
Rashad Tue, 13 June 2017
Will definitely check here for...
Patrick Wed, 31 May 2017
Great stay and excellent accomodations
Liked: The breakfast was phenomenal with even biscuit and gravy but only for the Residence Inn side! The breakfast staff were attentive and nice plus paid attention and cleared your plates when they thought you were done. The architecture and layout of the hotel was interesting as one half is a Courtyard and the other being the Residence Inn side. It is a great hotel for the price and the staff were pretty friendly.
Disliked: The free parking really is not able to be reserved because I tried to and the hotel staff told me it was first come first serve which is not what was indicated by the description of the parking situation at the Residence Inn. Although it was the weekend so it was plentiful but do not take that description at its word but I would stay again just if you are
Esther Sat, 6 May 2017
Anonymous Sat, 6 May 2017