Residence Inn by Marriott Kansas City Country Club Plaza Guest Reviews
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Anonymous Mon, 2 June 2025
Exceptional
Marilyn Tue, 20 May 2025
Passable
Liked: The woman who checked us in was very nice. Otherwise there was no information. The elevator was broken which required us to walk up 3 flights of stairs which was a hardship.
Arayamparambil Mon, 19 May 2025
No working elevator/beware
Liked: Nice room and amenities.Bed was comfortable.Breakfast area was good with more seating.
Disliked: Elevator got broken while my family was riding. Very painful experience for kids.They had no other elevator. Our room was on the 4th floor. When I booked, I did notice that the elevator was under repair. When I messaged the hotel asking for a room in the lower floor, they replied that the elevator work was completed and it was 'out dated information '.It was working when we checked in.Parking lot had space, but one was full of mud and dust another with fiberglass/sprayed insulation all over. They had taken no steps to clean those areas.Breakfast area was great, but selections were poor and with bland taste. Plastic cutleries and disposable plates.
John Sun, 11 May 2025
Very good
Disliked: Breakfast was not up to par.
Gig-goer Tue, 6 May 2025
Would stay again
Liked: The staff were friendly and helpful, they gave me extra help on the area as it was my first time. I had a small issue with one of the bed sheets but it was sorted straight away. The hotel is clean, comfortable and in a great place to visit Country Club Plaza and Kansas City as a whole. There was a good choice at breakfast and plenty available. I'll definitely be looking at staying again if I'm in KC.
Disliked: Nothing
Andre' Fri, 25 April 2025
Disappointing
Steven Fri, 18 April 2025
Exceptional
Robert Mon, 7 April 2025
Superb
Liked: Excellent staff.
Disliked: $15 to park in their garage.
Raechal Fri, 28 March 2025
Superb
Carmen Thu, 27 March 2025
The next time I'm in...
Liked: I attended a conference at a hotel that was part of the Marriott chain, making it thr preferred choice. However, that particular location did not include breakfast, which is a deal-breaker for me. When I saw the photosof this hotel and realized it had a full kitchen, complete with a dishwasher and stove, I was sold. I was able to enjoy brisket and reheat leftovers without any issues. I also tested a clear ice maker that required a freezer. Plus, I was able to send numerous packages from Amazon and other retailers without incurring any fees (since I’m not American I enjoy using Amazon, I've encountered hotels that charge for each package received). Additionally, the breakfast was amazing, and the staff was outstanding—10 out of 10. I highly recommend this hotel!