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AustraliaResidence Inn by Marriott Hartford Downtown Guest Reviews
Overall Average Score:
Very Good (4.15 out of 5)
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Kristen Tue, 3 September 2024
Superb
Deborah Tue, 27 August 2024
Superb
Gwen Sat, 17 August 2024
Exceptional
Francis Thu, 8 August 2024
Exceptional
Liked: Everything but the price
Elizabeth Fri, 26 July 2024
Exceptional
Liked: Very large, clean rooms. Friendly and helpful staff.
Vanessa Mon, 22 July 2024
Very good
Liked: Great
Disliked: The night time receptionist
Elisa Mon, 22 July 2024
Wonderful stay for a family...
Liked: The staff, location and amenities were wonderful. Everyone we interacted with were friendly and helpful. We had a minor issue leaving the parking lot at checkout and the front desk staff were able to fix the issue immediately. The breakfast selection was diverse and it was nice to have familiar staples as well as different offerings each day. The convenience of having a full kitchen stocked with cookware and dishware/utensils is wonderful for those staying multiple nights and don't want to throw away leftovers or want to make their own meals. The location is wonderful too. We were there for a convention and the proximity to the convention center cannot be beat. Even with 2 young children in tow, it only took 15-20 minutes to walk there. If you exit from the lower level, you are able to go across the street to the UConn school of business building and go up the stairs for a pedestrian only walkway directly to the convention center and the riverfront.
Disliked: The room had a very faint cigarette smoke odor that we got used to (or it got masked from the food we were cooking) but it was unpleasant for the first night.
Sasha Tue, 14 May 2024
Passable
Erin Sat, 4 May 2024
Loved breakfast! Amazingly delicious and...
Liked: The staff is amazing.
Disliked: The carpet needs to be fixed at the backdoor.
Verified Hotel Guest Wed, 20 March 2024
Liked: Really cool design for the room. Very spacious. The majority of the staff were super friendly and welcoming. The breakfast offered wasn't bad at all, I liked that they had a variety of things.
Disliked: I didn't particularly like finding a vape pen in our bed with lots of tissues. There were also obvious stains on the mattresses. Also the water was turning hot to cold frequently so showering wasnt pleasant at all.
